Senior Inside Sales Specialist

Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations Unlock your full potential at work with TDCX, a leading global BPO company.

Work with the world's most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

As an Inside Sales Specialist, you will manage full sales cycle in one Global Leader Account about ePayment Gateway Solution, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CTO, COO, and CFO of SME businesses from North America

Understand the buyer journey and can lead short stakeholder deals as well as complex multi-party sales in a highly consultative manner.

Get used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge.

Main Responsibilities

• Identify high-potential prospective users from inbound leads using Salesforce CRM

• Serving at first point of contact with many new and growing businesses interested in our ePayment Gateway Solution.

• Own the full sales cycle from lead to close for SME businesses

• For non-sales leads, or specific inbound sales leads, route the lead to the most appropriate queue based on the rules while maintaining a premier user experience

• From 1 year of experience in Sales (Full sales cycle, prefer B2B: Account Executives, Business Development Representatives, Inside Sales Specialists)

• Possess Bachelor's Degree or Associate's Degree in any field

• Excellent communication in Global English

• Willing to work on the Night Shift

• Result Driven, Dealing with ambiguity, command Skills, Integrity and trust.

• Excellent organizational and client-service skills

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX's smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S. 

Visit www.tdcx.com for more info.

Benefits

• 100% Relocation coverage for Expats (work permit, employment pass, flight ticket)
• 14 days hotel accommodation coverage for Expats
• Exclusive tuition fee discount for Master's Degree enrollment with our partnered Universities.
• Exclusive voucher/discount for the purchase of mobile phone, flight, hotel, etc from our Global partners.
• Annual leave: 15 days
• Medical Leave: 14 days
• Hospitalization Leave: 60 days - inclusive of 14 days of outpatient medical leave
• Marriage Leave: 3 working days
• Paternity Leave: 5 working days
• Child Care Leave: 3 working days
• Compassionate Leave: 3 working days
• Medical Insurance Benefits: Provided

All applications shall be processed by the accredited POEA-registered recruitment agency from the Philippines in partnership with TDCX Malaysia Talent Acquisition. You may send your CV at [Confidential Information]