Location: Clark, Pampanga, Philippines
Employment Type: Full-time | On-site
Work Schedule: US Time Zone (PST)
About the Role
Office Beacon Philippines is seeking a seasoned Senior HR Manager to lead the company's Human Resources function and serve as a strategic business partner to leadership. This role is responsible for overseeing all facets of HR operations, driving people strategies that support business growth, ensuring compliance with Philippine labor laws, and fostering a high-performance culture across the organization.
The ideal candidate is a hands-on HR leader with strong experience in a BPO, shared services, or fast-paced corporate environment who can balance strategic planning with operational execution.
Key Responsibilities
- Lead the overall Human Resources function, ensuring efficient delivery of HR services across the organization.
- Partner with executive leaders and department heads to develop and execute people strategies aligned with business objectives.
- Provide strategic guidance on employee relations, performance management, organizational development, succession planning, and workforce planning.
- Oversee employee relations matters, including performance concerns, disciplinary actions, investigations, conflict resolution, and policy implementation.
- Drive employee engagement, retention, culture-building, and wellness initiatives that enhance the overall employee experience.
- Lead the performance management framework, including goal setting, performance reviews, coaching, talent development, and succession planning.
- Oversee compensation and benefits administration, payroll coordination, leave management, and HR operations.
- Ensure compliance with Philippine labor laws, statutory regulations, company policies, and HR best practices.
- Develop, review, and implement HR policies, procedures, and programs to support organizational effectiveness.
- Identify organizational capability gaps and lead learning and leadership development initiatives.
- Monitor HR metrics, analyze workforce trends, and provide strategic recommendations to leadership.
- Maintain accurate HR records while ensuring confidentiality and compliance with data privacy requirements.
- Lead, mentor, and develop the Human Resources team to deliver exceptional service and continuous improvement.
Qualifications
- Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
- Minimum of 8 years of progressive Human Resources experience, with at least 3 years in a senior HR leadership or managerial role.
- Strong background in BPO, shared services, outsourcing, or other fast-paced corporate environments.
- Extensive experience in HR operations, employee relations, performance management, compensation and benefits, organizational development, and labor compliance.
- Proven experience partnering with senior leadership and managing complex employee relations matters.
- Strong knowledge of Philippine Labor Code, statutory requirements, and HR best practices.
- Demonstrated leadership, coaching, and people management skills.
- Excellent communication, stakeholder management, negotiation, and conflict resolution skills.
- Strong analytical, decision-making, and problem-solving abilities.
- Highly organized with the ability to manage multiple priorities in a dynamic environment.
Why Join Office Beacon Philippines
- Lead the HR function of a growing global organization.
- Influence strategic business and people decisions.
- Work alongside collaborative and experienced leaders.
- Competitive compensation and comprehensive benefits.
- Opportunities for career advancement and professional development.
If you're an experienced HR leader who thrives in a fast-paced environment and is passionate about building high-performing teams and driving organizational success, we encourage you to apply and become part of Office Beacon Philippines.
