Senior Human Resources Coordinator

Location: Philippines (Remote)

Employment Type: Full-Time

Reports To: Managing Partner

Works Closely With: HR Manager, HR Coordinator, Operations Team Leaders, CFO & Transformation Director

Position Overview

Pherrus Financial Services is seeking a highly organised, proactive, and people-focused Senior Human Resources Coordinator to support and strengthen our growing workforce across Australia, Fiji, the Philippines, and India.

This role is ideal for someone who enjoys a combination of recruitment, employee engagement, workforce coordination, onboarding, reporting, and project management. The successful candidate will act as a key support person to leadership, ensuring that recruitment, staff development, performance reviews, and people-related initiatives are effectively coordinated and completed on time.

The role is not a traditional HR administration position. It is focused on driving outcomes, accountability, follow-up, and workforce support across multiple locations.

Key Responsibilities

Recruitment & Talent Acquisition

• Coordinate end-to-end recruitment activities across all business locations.
• Prepare and post job advertisements.
• Screen applicants and coordinate interviews.
• Maintain candidate databases and recruitment pipelines.
• Conduct reference checks and assist with candidate selection processes.
• Support workforce planning by identifying future recruitment requirements.

Onboarding & Employee Experience

• Coordinate onboarding for all new employees.
• Ensure employment documentation is completed accurately.
• Schedule induction and training activities.
• Track probation reviews and onboarding milestones.
• Support employee engagement and wellbeing initiatives.

Performance & Workforce Coordination

• Monitor performance review schedules and ensure completion.
• Follow up managers regarding outstanding reviews and action items.
• Maintain staff performance records and tracking registers.
• Assist leaders with workforce planning and resource allocation.
• Monitor staffing requirements and capacity issues.

Training & Development

• Coordinate internal and external training programs.
• Maintain training attendance and compliance records.
• Monitor professional development requirements.
• Support implementation of learning and development initiatives.

HR Reporting & Administration

• Prepare weekly and monthly workforce reports.
• Track employee turnover, absenteeism, leave, and recruitment metrics.
• Maintain accurate HR records and databases.
• Assist with HR process improvements and automation projects.
• Support policy implementation and compliance requirements.

Leadership Support & Follow-Up

• Track outstanding HR actions and management follow-ups.
• Monitor completion of onboarding, training, reviews, and recruitment tasks.
• Prepare workforce dashboards and leadership reports.
• Escalate staffing risks, recruitment delays, and workforce concerns when required.

Key Performance Indicators (KPIs)

Recruitment

• Vacancies progressed within agreed timeframes.
• Recruitment pipeline maintained for critical roles.
• Candidate response times within established standards.

Onboarding

• 100% onboarding completion for new employees.
• Probation reviews completed on schedule.

Performance Management

• 100% tracking of review due dates.
• Monthly reporting delivered accurately and on time.

Reporting

• Weekly workforce report delivered each Monday.
• HR data maintained with high accuracy.

Workforce Coordination

• Outstanding HR actions followed up and resolved.
• Staffing and workforce risks identified proactively.

Qualifications & Experience

Essential

• Bachelor's Degree in Human Resources, Business Administration, Psychology, Management, or related field.
• Minimum 3 years experience in Human Resources, Recruitment, Talent Acquisition, Workforce Coordination, or a similar role.
• Excellent written and verbal English communication skills.
• Strong organisational and administrative skills.
• Ability to manage multiple priorities and deadlines.
• Strong attention to detail and follow-through.

Preferred

• Experience supporting remote or international teams.
• Experience in professional services, business services, outsourcing, BPO, or corporate environments.
• Experience using HRIS or HRMS systems.
• Advanced Microsoft Office and Microsoft 365 skills.
• Experience with Microsoft Teams, Planner, SharePoint, Forms, and Excel.
• Experience coordinating recruitment and onboarding at scale.

Personal Attributes

We are looking for someone who is:

• Highly organised and detail-oriented.
• Proactive and solutions-focused.
• Comfortable following up managers and staff.
• Confident communicating across all levels of an organisation.
• Able to maintain confidentiality and professionalism.
• Passionate about helping people succeed.
• Committed to continuous improvement.

Salary Range

PHP 50,000 - PHP 90,000 per month

Plus performance-based incentives for exceptional delivery and achievement of key workforce objectives.

Why Join Pherrus

• Work with an international business operating across Australia, Fiji, Philippines, and India.
• Be part of a growing and innovative professional services firm.
• Opportunity to influence recruitment, workforce development, and organisational growth.
• Exposure to modern HR systems, automation, and Microsoft 365 technologies.
• Career progression pathway into HR Management, Talent Acquisition, or People & Culture leadership roles.

At Pherrus, our people are our greatest asset. We are looking for someone who can help us build, support, and develop exceptional teams that deliver outstanding results for our clients and communities.