We are hiring a Senior HRIS Associate to support and maintain enterprise HR systems and applications within a global HRIS operations environment.
This role is ideal for an HRIS professional with hands-on experience in Workday HCM, ServiceNow administration, HR systems support, reporting, data updates, and regression testing. You will provide front-line system support, manage HRIS-related cases, participate in system maintenance activities, and contribute to continuous improvement across HR technology processes.
What You'll Do
HRIS Support and Case Management
- Provide front-line support for enterprise HR systems through case management and HR system data updates.
- Conduct case investigations, analysis, and root cause analysis.
- Support MyHR / ServiceNow administration, including case reassignment, case closure, and other HRIS-owned system actions.
Workday System Administration
- Perform transactional system administration actions in Workday, including rescinds, reassignments, corrections, and other related admin tasks.
- Develop and administer EIB templates.
- Perform quality control of mass data uploads and security alignment to ensure compliance and data integrity.
Reporting and Knowledge Management
- Maintain custom Workday reports and address inquiries related to developed reports, following established governance.
- Contribute to and maintain the HRIS front-office knowledge repository.
System Maintenance and Testing
- Participate in periodic system maintenance activities, including Workday releases and ServiceNow upgrades.
- Support new feature testing, familiarization, regression testing orchestration, and execution.
Process Ownership and Team Support
- Lead HRIS workstreams or own key cyclical processes as a subject matter expert in assigned domains.
- Mentor peers and contribute to team capability building through onboarding and knowledge sharing.
- Perform other related duties and responsibilities as assigned.
What We're Looking For
- Bachelor's degree in Engineering, Computer Science, Human Resources, or any related discipline.
- At least 1 to 2 years of experience in Workday Human Capital Management or Application Management Services.
- Knowledge and experience in any of the following Workday modules, processes, and operations:
- HCM
- Absence / Time Off
- Recruiting
- Talent Acquisition
- Compensation
- System Administration
- Experience in ServiceNow administration.
- Experience in building and modifying standard and custom reports.
- Ability to address issues and inquiries related to developed reports.
- Experience in Workday releases and regression testing of new configuration changes as part of system enhancement or implementation.
Preferred Qualifications
- Workday Pro certification, equivalent qualification, or relevant training is preferred.
- ServiceNow certification or equivalent qualification is preferred.
Why Join This Opportunity
This is a strong opportunity for HRIS professionals who want to grow in a global HR technology support environment. You will work with enterprise platforms such as Workday and ServiceNow, support system improvements, contribute to data integrity and reporting, and help ensure smooth HR systems operations across multiple regions.
