Senior HR Operations Specialist

Schedule: Monday-Friday, 8am - 5pm Philippine Time

About the Company

Our client is an Australian alternative real estate investment manager that partners with global institutional, wholesale, and retail investors to provide risk-adjusted investment solutions across real estate private credit, private equity, commercial real estate, and build-to-rent residential.

They play a key role in shaping Australia's property landscape by providing flexible financing, supporting development, and creating long-term investment value. Joining the team means contributing to a fast-growing, high-performing organisation that works at the heart of property, finance, and investment.

About the Role

The Senior HR Operations Specialist will provide end-to-end HR operational support for a fast-growing Australian asset management firm. This role requires strong ownership of HR processes, exceptional attention to detail, and the ability to manage critical HR systems, records, and policies with minimal supervision.

You will support the People & Culture team by streamlining HR workflows, driving operational accuracy, and ensuring high-quality, compliant HR service delivery. This is a senior role suited to someone who enjoys building structure, improving processes, and acting as a trusted operations partner.

Responsibilities

HR Operations & Process Ownership

• Own and manage end-to-end HR operations across the employee lifecycle (hiretoretire).
• Maintain accurate HR records, employee files, and data integrity across all systems.
• Manage HR inboxes, queries, documentation, and standard operating procedures.
• Coordinate statutory and compliance requirements (HR-related audits, reporting, documentation tracking).
• Continuously review, streamline, and improve HR administrative processes.

Systems & Data Administration

• Oversee day-to-day administration of the HRIS and related tools (e.g., ATS, onboarding systems, learning systems).
• Run scheduled HR reports, dashboards, and data audits.
• Troubleshoot system issues and support process enhancements.

Policy & Documentation Management

• Maintain the full library of HR policies, templates, and procedures.
• Support policy reviews, version control, and formatting to ensure consistency and compliance.
• Prepare documentation for internal and external audits as required.

Payroll Support

• Support the payroll cycle by preparing validated employee data (changes, new starters, terminations, leave).
• Conduct pre- and post-payroll checks to ensure accuracy.
• Maintain payroll-related documentation and liaise with payroll partners for issue resolution.

Onboarding & Offboarding Coordination

• Oversee the administrative components of onboarding and offboarding, ensuring a seamless experience.
• Coordinate documentation, systems provisioning, probations, and exit paperwork.

Competencies and Qualifications

• Minimum 5 years of experience in HR operations or HR administration
• Strong understanding of HR processes and best practices.
• Experience owning HRIS administration and maintaining large datasets.
• Exposure to payroll processes (not processing payroll but supporting payroll accuracy).
• Excellent documentation, workflow management, and process improvement skills.
• High attention to detail, strong problem-solving ability, and a proactive working style.
• Experience supporting fast-paced, scaling organizations preferred.
• Experience supporting companies in Australia is a plus

What We Offer

• 100% Remote Work
• 13th Month Pay
• Healthcare (HMO)
• Complete Benefits Package - SSS, Philhealth, & Pag-ibig
• Paid Service Incentive Lead (SIL)
• Paid Philippines Holidays
• Free Learning and Development Programs

Application Process

We understand that searching for a new job can be challenging, and we're here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.

Typically, the interview process includes a Recruiter Interview, Client Interview, and Practical Test, but this may vary depending on the role. Throughout each stage, we'll keep you informed and provide feedback as quickly as we can, ensuring you feel valued and supported throughout your journey with us.