Senior HR Officer

Pixel Mafia is a Great Place to Work® Certified company, and we're looking for a proactive and driven Senior HR Officer to help shape our people strategy and employee experience in a fast-paced, creative environment.

Pixel Mafia is a 3D Art Service Studio focused on creating high-end art for blockbuster video games for some of the world's largest publishers.

This role is ideal for someone who enjoys both strategy and execution. You will work closely with managers, department heads, and company leadership to drive employee relations, performance management, talent acquisition, and HR process improvement initiatives that support both business goals and employee success.

As our Senior HR Officer, you'll serve as a trusted partner to leaders across the organization while taking ownership of key HR programs and projects from concept to execution. Your ability to balance strategic thinking with hands-on delivery will be instrumental in strengthening our culture, improving organizational effectiveness, and creating an environment where our teams can do their best work.

Key Responsibilities

HR Partnership & Employee Relations

• Partner with managers and department leaders to provide guidance on employee relations matters, workplace concerns, performance issues, and organizational challenges.
• Support leaders in navigating employee situations with professionalism, consistency, and sound judgment while ensuring compliance with company policies and practices.
• Foster positive employee relations by promoting open communication, trust, accountability, and a healthy workplace culture.

Performance Management

• Lead and continuously improve performance management processes, including probationary evaluations, annual reviews, goal setting, and development planning.
• Partner with managers to identify performance gaps, recommend solutions, and support employee development and growth.
• Monitor performance trends and provide insights to leadership to support workforce effectiveness.

HR Programs & Process Improvement

• Evaluate, improve, and scale HR processes, policies, and people programs to enhance efficiency, consistency, and employee experience.
• Identify opportunities to streamline workflows and implement best practices across HR operations.
• Ensure HR documentation, records, and processes are maintained accurately and effectively.

Employee Experience & Engagement

• Oversee initiatives that support employee engagement, onboarding, recognition, learning and development, and culture-building efforts.
• Gather and analyze employee feedback through surveys, discussions, and other channels to identify opportunities for improvement.
• Work with stakeholders to develop action plans that strengthen engagement and employee satisfaction.

HR Analytics & Business Insights

• Use HR data, metrics, and employee feedback to identify trends, recommend solutions, and support informed decision-making.
• Prepare and present reports, insights, and recommendations to managers and leadership.
• Measure the effectiveness of HR programs and recommend improvements based on data and business needs.

Projects & Strategic Initiatives

• Take ownership of HR projects and initiatives from planning through implementation and evaluation.
• Collaborate with cross-functional stakeholders to deliver people-focused initiatives that support business objectives.
• Drive continuous improvement efforts that strengthen organizational effectiveness and employee experience.

Qualifications

• 6-10 years of progressive HR experience, with strong exposure to employee relations, performance management, talent acquisition, and HR operations.
• Experience partnering directly with managers, department heads, and business leaders on people-related matters.
• Proven ability to lead HR projects and initiatives from concept through execution.
• Strong stakeholder management skills with the ability to influence, build relationships, and drive results.
• Strong judgment, professionalism, and discretion when handling sensitive employee matters.
• Excellent communication, interpersonal, and conflict-resolution skills.
• Strong analytical and problem-solving abilities with experience using HR data and insights to drive decisions and improvements.
• Ability to effectively balance strategic thinking with day-to-day execution.
• Comfortable operating in a fast-paced, growing organization and managing multiple priorities.
• Proficiency in HR systems, reporting tools, and Microsoft Office applications.
• Experience in the gaming, creative, technology, or digital services industry is a plus, but not required.

You'll Stand Out If You

• Think like a business partner, not just an HR administrator.
• Can balance empathy with accountability.
• Are comfortable working closely with founders, executives, and senior leaders.
• Take initiative and solve problems independently.
• Enjoy building systems and improving how things work.
• Can move seamlessly between strategic discussions and hands-on execution.
• Have experience supporting high-growth or rapidly evolving organizations.

Work Location: Taguig, Metro Manila