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sj group

Senior HR Associate

sj group
Philippines
2-4 Years
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  • Posted 8 days ago
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Job Description

Key Responsibilities

  • Provide high quality HR services, including onboarding, contract management and expat management (for international assignments)
  • Prepare employment contracts, letters, and other HR employment documentation with high standard of accuracy.
  • Support implementation of various processes, programs, upgrades and improvement activities which are HR related.
  • Ensure accuracy in process documentation, including updating and creating Work Instructions that adherences to the current process.
  • Provide basic service and support on minor issues relating to defined HR processes as assigned by Team Leader and/or Manager
  • Optimise the use of current HR systems
  • Support technology implementations, upgrades and process improvement activities that relate to HR
  • Ensure output is in line with the SMEC/SJ templates, ensuring adherence to SMEC's/SJ's Business Management System (BMS) guidelines and standards
  • Review insurance requirements and compliance of international employees prior to mobilisation, advising the appropriate people where there are discrepancies
  • Maintain data integrity of information held in the systems through auditing and resolution of issues. Provide additional support to the Corporate HR team as and when required covering HR-focused reporting and ad hoc tasks
  • Ad hoc tasks as requested

Key Performance Indicators


  • Less than one out of twenty documents that leaves the HR Services team has an error
  • There are no recurrent omissions or deviations from approved and documented processes
  • The correct templates are used for each document
  • Documents are produced in a timely manner and with a high standard of accuracy
  • Insurance issues are identified and escalated appropriately
  • Information held in the HR systems is accurate and reliable
  • Responses are correct, delivered in an acceptable timeframe and professionally worded. If redirection is necessary, ensure the transfer is seamless
  • Queries and issues are escalated appropriately
  • Professional ethics and standards are maintained

Key Qualifications, Knowledge, Skills And Experience


  • Candidate must possess at least a Bachelor's/College Degree in a relevant field
  • 2 to 3 years related experience within a Shared Services Environment
  • Candidate should be a highly motivated self-starter, be able to demonstrate competence in technical problem solving and must also be able to work under pressure both individually and as part of the team
  • Proven interpersonal and communication skills
  • Must be analytical, hardworking, a team player and must support the concept of fun in the workplace
  • Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion
  • Effective time management, administrative documentation and organizational skills.
  • Customer Service-oriented providing proactive solutions and alternatives
  • Must possess excellent written and verbal business communication and presentation skills

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Human Resources
Employment Type:
Full time

About Company

sj group

Job ID: 148572543

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Last Updated: 01-06-2026 06:28:24 PM
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