Senior Fund Accountant (Client Services)

Our client is an international fund services provider offering fund administration and related services to alternative asset managers, including private equity funds, hedge funds and other alternative investment structures.

As the business continues to expand, they are seeking an experienced Senior Fund Accountant (Client Services) to support their growing client portfolio, with a particular focus on open-ended funds and funds employing derivatives strategies.

Job Responsibilities

Reporting to the Head of Client Services / Managing Director or an equivalent position, you will be responsible for:

• Managing and maintaining strong relationships with fund management clients, ensuring effective service delivery and client satisfaction.
• Developing a comprehensive understanding of the company's business lines and service offerings to identify potential cross-selling and relationship expansion opportunities.
• Acting as a key point of contact between clients, fund accounting teams and other operational support functions.
• Overseeing client servicing requirements for open-ended funds, particularly those employing derivatives-based investment strategies.
• Coordinating with fund accounting and operations teams to ensure the timely delivery of NAV reporting, investor reporting and other agreed client deliverables.
• Managing client expectations, negotiating service level agreements (SLAs), and monitoring operational deliverables to ensure compliance with agreed service standards.
• Overseeing the onboarding of new clients and coordinating new fund launches for existing clients.
• Supporting operational matters involving investor subscriptions, redemptions and other fund-related transactions.
• Working closely with Operations to identify process improvements, strengthen internal controls and minimise operational risks.
• Conducting periodic client risk assessments and ensuring appropriate escalation of operational issues.
• Keeping abreast of developments in the alternative investment industry, relevant regulations and market trends.
• Maintaining accurate client information and activities in internal CRM systems.

Requirements

• Degree in Accounting, Finance, Banking or a related discipline.
• Relevant experience in fund administration, fund accounting or client services within the alternative investment industry.
• Hands-on experience handling open-ended funds, particularly funds employing derivatives strategies, is required.
• Good understanding of fund accounting operations, NAV calculations, valuation processes and financial reporting.
• Familiarity with financial instruments and derivatives, such as futures, options, swaps and other investment products.
• Experience managing client relationships and coordinating operational deliverables within a fund administration environment.
• Exposure to Transfer Agency (TA) functions, including investor subscriptions, redemptions, transfers and investor servicing, will be an added advantage.
• Exposure to AML/KYC processes, including investor onboarding, due diligence and ongoing compliance requirements, will be an added advantage.
• Strong communication, interpersonal and stakeholder management skills.
• Ability to manage multiple client relationships, coordinate with cross-functional teams and work effectively under deadlines.