Senior Fraud Associte

Preliminary Fraud Investigations

Our Mission

Our goal is for everyone to make bolder choices with their finances.

To get there, we're creating an all-in-one ecosystem of financial services for today's generation of goal-getters. That feat takes extraordinary people-those with the guts to challenge the way things are and transform them into something better.

To be part of Team Maya is to be Bolder for Better.

Description

CORE PROFILE

The Senior Fraud Associateroleis responsible for overseeing fraud detection and control, analysis and reports, demonstrate critical thinking to decipher emerging fraud trends and patterns while taking accountability in conducting complex and sensitive fraud investigations, assisting and training associates on challenging cases in an effective and timely manner.

NATURE OF WORK

• Analyze complex cases and alerts escalated/detected for investigation.
• Regularly evaluate applicability of data being used, profiling tools and processes to prevailing fraud schemes.
• Provide recommended changes and enhancements needed to meet goals.
• Carry out continuous improvement initiatives to make sure processes and tools are responsive to changing needs.
• Review accuracy of investigation results and of actions taken on suspected accounts or transactions.
• Submit timely fraud detection reports.
• Ensure output of actions and activities are properly recorded and documented in the system for strategic analytics.
• Evaluate, approves and corrects output of the team to ensure fulfillment of quantitative/qualitative goals and KRA's.
• Collaborate with other teams and participate in initiatives related to fraud.
  
  

DISPLAYED SKILL MASTERY

Behavioral Skills Stack

• Ability to make business decision within his functional level, propose improvements and
• manage tasks with minimal supervision
• Good display of interpersonal skills, a sense of connection and belonging
• Shows openness to new ideas and fosters organizational learning
• Ability to work in a fast-paced, entrepreneurial, results-oriented culture
  
  

Technical Skills Stack

• Business and Product Awareness
• Strong technical, analytical and (written and verbal) communication skills
• Excellent aptitude for research and data analysis
  
  

Required Qualifications

• At least a year of experience in a fraud analyst/investigator field
• With operational experience in the areas of Data Mining. Profiling, Analysis and Investigation
• Preferably from the Financial Service, Banking, or technology industries
  
  

About Us

Maya is the all-in-one money platform that is bringing Filipinos bolderways to master their money.It is powered by a unique integrated financial services ecosystem that addresses the ever-evolving needs of today's generation of moneymakers through cutting edge technology.

We lead millions of Filipinos — consumers, businesses,communities, and government agencies alike — into a version ofthe current digital economy that's more inclusive, transparent,and empowering than ever.

We are powered by the country's only end-to-end digital payments company Maya Philippines, Inc. and Maya Bank, Inc. for digital banking services.

Maya Bank, Inc. and Maya Philippines, Inc. are regulated by the Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph/