Senior Food & Beverage Associate

The Sr. F&B Associate (Bar) is responsible for delivering excellent beverage and guest service while ensuring the smooth and efficient operation of the bar. The role supports the F&B team in maintaining service standards, beverage quality, proper inventory control, cleanliness, and compliance with hotel policies and food safety standards.

As a senior member of the team, the position is expected to serve as a role model to other associates and provide guidance and support during daily bar operations.

Key Responsibilities:

Bar Operations & Beverage Service

• Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and presentation standards.
• Ensure timely and efficient beverage service while maintaining a high level of guest satisfaction.
• Familiarize oneself with the bar menu, beverage offerings, ingredients, and recommended pairings.
• Maintain proper mise en place and ensure all bar equipment, glassware, tools, and supplies are ready before operations.
• Assist in setting up and closing the bar according to established procedures.
• Ensure proper handling, storage, and rotation of beverages and bar supplies.

Guest Service

• Provide warm, attentive, and personalized service to guests.
• Take and accurately process beverage orders while observing proper service sequence.
• Handle guest requests and concerns professionally and escalate issues when necessary.
• Promote beverages and other F&B offerings to maximize guest experience and sales opportunities.

Inventory & Cost Control

• Assist in monitoring daily beverage inventory and report discrepancies, shortages, or damaged items.
• Practice proper portion control and follow standard beverage recipes to minimize wastage and maintain beverage cost.
• Monitor stock levels and coordinate replenishment with the appropriate team members.
• Ensure proper handling and storage of opened bottles and other beverage products.

Food Safety, Hygiene & Cleanliness

• Maintain cleanliness and sanitation of the bar area, equipment, glassware, and workstations at all times.
• Consistently follow food safety, sanitation, and personal hygiene standards.
• Ensure proper handling and storage of ingredients and beverage products.
• Report equipment concerns, breakages, spills, or safety hazards immediately.

Senior Role & Team Support

• Act as a role model in professionalism, service standards, grooming, and work discipline.
• Provide guidance and assistance to F&B Service Associates, particularly new team members.
• Support the F&B Supervisor/Outlet Manager in ensuring smooth daily bar operations.
• Assist in monitoring adherence to service standards and established operating procedures.
• Take initiative in resolving operational concerns within the scope of authority and escalate matters when necessary.