Senior Executive Assistant, NCIS (Cancer Fund Management)

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose - to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore's leading university hospital, with a proud heritage dating back to 1905 with the establishment of what's now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

The Senior Executive Assistant plays a critical role in administering financial assistance programmes for cancer patients and supporting institutional initiatives in education, training, and research. This position requires a detail-oriented and meticulous individual who can balance compassionate patient support with rigorous financial governance and regulatory compliance.

Key Responsibilities

Fund Administration and Patient Support

• Receive, review, and process applications for financial assistance programmes designed to support needy cancer patients
• Systematically verify the completeness and accuracy of all supporting documents, including medical reports, financial statements, and eligibility documentation. Ensure all applications meet the required standards before proceeding to approval stages
• Administer funding for staff education and training programmes aimed at improving patient care standards and cancer prevention initiatives

Coordination and Stakeholder Management

• Establish and maintain effective working relationships with Medical Social Workers, healthcare professionals, administrative staff, and external stakeholders
• Facilitate clear communication regarding fund application processes, status updates, and outcomes
• Provide guidance to applicants, healthcare staff, and other stakeholders on fund eligibility criteria, application requirements, and procedural matters
• Serve as the primary point of contact for fund-related enquiries and support

Financial Management and Reporting

• Assist in the preparation of comprehensive reports and documentation for half-yearly committee meetings. This includes compiling statistical data, financial summaries, and performance metrics to support decision-making processes
• Maintain accurate records of fund disbursements, budget allocations, and expenditure patterns
• Monitor fund utilisation against approved budgets and provide regular updates on financial status
• Analyse fund performance data to identify trends, assess programme effectiveness, and recommend improvements to funding strategies and allocation methods

Governance and Risk Management

• Ensure strict adherence to all institutional policies, regulatory requirements, and governance frameworks
• Implement robust measures to protect patient confidentiality and ensure proper handling of sensitive financial and medical information
• Identify potential risks in fund administration processes and implement appropriate mitigation strategies. This includes financial risks, compliance risks, and operational risks that could impact programme effectiveness.
• Provide necessary documentation and support for internal and external audits

Process Development and Continuous Improvement

• Actively contribute to the development and improvement of fund administration processes, procedures, and guidelines
• Identify opportunities for streamlining operations whilst maintaining quality and compliance standards

Other related tasks and duties

• Any other duties or tasks as assigned by RO

Key Requirements

• Minimally Diploma in Business Administration, Finance, Social Work, or related field.
• Minimum 2 years of experience in financial administration, grants management, or fund administration.
• Worked in regulated environments with strict compliance requirements, preferably in healthcare, financial services, or government sectors. This includes understanding of audit processes, documentation requirements, and regulatory reporting.
• Experience with data analysis, statistical reporting, preparing reports and presentations.
• Experience in reviewing, developing, and implementing operational processes and procedures.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.