Senior Endpoint Management Specialist

Position Title: Senior Endpoint Management Specialist
About Advanced Energy
Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our rich heritage, award-winning technologies, and we value the talents and contributions of all Advanced Energy's employees worldwide.

Responsibilities

• Device Management - Operate, maintain, and scale the Advanced Energy multi-platform Endpoint device management infrastructure; identify and remediate performance bottlenecks and architectural constraints.
• Device Security and Compliance and Patch Management - Develop, maintain, and version baseline configurations, patching workflows, security stacks, and image refresh processes.
• Systems Integration - Integrate endpoint platforms with identity, security, telemetry, SIEM, ticketing, and audit systems.
• Automation - Automate onboarding, offboarding, remediation, configuration‑drift controls, and event‑driven endpoint actions (e.g., via APIs, scripts, and webhooks).
• Software Deployment - Deploy and mage software applications using automated tools.
• Reporting - Author, generate, and maintain internal and external compliance and audit reports covering endpoint posture, configuration drift, security compliance, patch levels, and related metrics.
• Tier 3 Escalation Point - Act as an escalation point (Tier 2) for complex endpoint related issues and assist Helpdesk and ServiceDesk staff.
• Documentation – Author the creation and maintaining detailed documentation for all configurations, processes, and support procedures.
• Dashboards, alerts and asset health monitoring - Build dashboards, alerts, and insight tooling to monitor endpoint health, detect anomalies, and track environment trends.
• IT Support Enablement & Collaboration - Partner with Support / Help Desk teams to elevate knowledge and provide enablement through knowledge transfer/brown‑bag sessions, documentation, and knowledge base articles.
• End‑User Experience & Service Improvement - Manage feedback from end users to improve IT‑delivered products and services.
• Strategic Planning & Technology Road mapping - Contribute to the endpoint technology roadmap, including tool evaluations and migration strategies.
• Training, Coaching & Knowledge Development - Mentor staff and peers on endpoint tooling, scripting, and automation best practices.
• Change Management & Governance - Participate in Change Management meetings to review and test planned changes.
  
  

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field
• 5+ years (or equivalent) relative experience in systems administration, endpoint/device management, or EUC roles.
• Solid foundation in modern endpoint management tools (Intune, JAMF Pro, Workspace ONE, Endpoint Central)
• Strong understanding of endpoint security principles and technologies, including antivirus and encryption.
• Proficient in managing Operating Systems (Windows, mac OSX, iOS/iPadOS, Android, Linux).
• Intermediate-level scripting skills in PowerShell, Bash, and Python.
• Experience in managing projects from planning through completion.
• Strong troubleshooting skills to resolve hardware and software issues.
• Strong communication and interpersonal skills.
• Ability to work effectively with other teams (IT Helpdesk, ServiceDesk, Systems, Network and Security teams).
• Experience or strong familiarity in using multi-platform modern endpoint management tools.
• Experience with zero‑touch provisioning solutions such as Autopilot, DEP/Apple Business Manager (ABM), etc.
• Experience with version control (Git) for managing automation, scripts, and tooling.
• Hands‑on experience building internal tooling, frameworks, or automation libraries.
• Familiarity with observability, telemetry, and analytics systems, and experience integrating endpoints into those systems.
• Experience working in Agile or DevOps environments.
• Certification or experience in security and compliance, including security certifications or work with compliance standards (Microsoft Security Baseline and CIS Benchmarks).
• Exposure to ITIL practices, software lifecycle management, and audit processes.
• Experience with Linux administration (e.g., Ubuntu, CentOS, RHEL) in either client or server contexts.
  
  

As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees in order to attract and retain a talented, highly engaged workforce. Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan, we offer a strong benefits package in each of the countries in which we operate.

Advanced Energy is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans, and Individuals with Disabilities.
We are committed to protecting and respecting your privacy. We take your privacy seriously and will only use your personal information to administer your application in accordance with the RA No. 10173 also known as the Data Privacy Act of 2012.