Senior Employee Relations Specialist

About The Role

We are looking for a Senior Employee Relations Specialist who will be responsible for managing employee relations concerns, workplace investigations, disciplinary processes, performance-related cases, and employee compliance matters. The role will work closely with employees, managers, HR, and the Internal Legal Department to ensure that employee concerns and cases are handled fairly, consistently, confidentially, and in accordance with company policies and applicable labor laws.

Key responsibilities

Manage and monitor employee relations cases, workplace concerns, and disciplinary matters from initial documentation through resolution

Review and follow up on Incident Reports (IRs) and conduct appropriate internal investigations based on reported incidents

Gather and review relevant documents, statements, records, and other information necessary for internal investigations

Prepare and issue Notice to Explain (NTE) to employees involved in potential policy violations, in coordination with the concerned department and HR management

Coordinate with the Internal Legal Department regarding employee relations cases, investigations, disciplinary actions, and other labor-related concerns

Prepare and issue Notice of Decision (NOD) based on the results of the investigation and applicable company policies, subject to the appropriate review and approval process

Monitor employee tardiness and attendance concerns based on Timekeeping (TK) records and ensure that appropriate notices and documentation are issued when necessary

Handle and monitor the Performance Improvement Plan (PIP) process based on employees monthly performance evaluations, including coordination with supervisors and department heads

Manage and monitor the EOP (Employee Offboarding Process), ensuring proper coordination among HR, employees, departments, and other concerned parties

Ensure proper documentation and maintenance of employee relations records, investigation files, notices, and case resolutions

About You

Bachelor's degree in Human Resources Management, Psychology, Behavioral Science, Business Administration, or a related field

At least 3–5 years of relevant experience in Employee Relations, Labor Relations, HR Operations, or a similar HR role

Strong knowledge of Philippine labor laws, DOLE regulations, and basic principles of employee discipline and due process

Hands-on experience handling Incident Reports, internal investigations, NTEs, NODs, disciplinary cases, and employee grievances

Experience in managing attendance and tardiness cases, including review of timekeeping records and corresponding documentation

Experience handling Performance Improvement Plans (PIPs) and performance-related employee cases

Familiarity with employee offboarding/termination processes and proper documentation

Strong written and verbal communication skills, with the ability to communicate professionally with employees and management

Strong investigation, documentation, analytical, and problem-solving skills

Ability to handle confidential and sensitive employee information with professionalism and discretion