Join GrowthAssistant and level up your operations career!
We're looking for an organized and proactive Senior E-commerce Operations Specialist to support a top U.S.-based hardware procurement operation. In this role, you will be the primary point of contact for global hardware orders, shipping coordination, and vendor communication. If you enjoy solving operational puzzles and ensuring that logistics run like clockwork, this is the perfect opportunity for you.
This is your chance to grow with a forward-thinking company while enjoying a permanent work-from-home setup, competitive pay, and a range of bonuses and benefits.
Compensation & Perks
Salary Range: 80,000 110,000/month (Final offer based on skills and experience)
Work Setup: 100% permanent work-from-home
Schedule: U.S. Business Hours (CST / EST)
Bonuses:
- $25 monthly perfect attendance bonus
- Performance bonus (Annual review with potential rate increase)
- Anniversary bonus (5,000 at 1 year; 10,000 at 24 years)
- $300 referral bonus per successful hire
Paid Parental Leave
Paid Time Off:
- 7 holiday PTO days/year
- 6 regular PTO days/year
Health Coverage: Comprehensive HMO plan
What You'll Do
- Device Logistics & Order Support: Manage day-to-day hardware orders (laptops, monitors, etc.) and coordinate with shipping partners to resolve delivery issues, reroutes, or lost packages.
- Reporting & Operational Monitoring: Compile vendor reports, validate operational data using Excel/Google Sheets, and monitor dashboards for inconsistencies.
- Vendor & Distributor Coordination: Confirm inventory availability and pricing with vendors, ensuring all submissions meet strict deadlines.
- Catalog & Product Data Management: Maintain the company's hardware product catalog, updating descriptions, specs, and pricing to ensure data accuracy.
- Cross-Team Collaboration: Proactively communicate with internal operations via Slack and Google Workspace to identify and implement process improvements.
What We're Looking For
- 3+ years of experience in E-commerce operations, Logistics coordination, or IT/Hardware operations.
- Logistics Expertise: Proven track record handling order fulfillment, shipping logistics, and device lifecycle workflows.
- Technical Skills: Advanced Excel or Google Sheets skills and experience navigating vendor portals or complex operational systems.
- Communication: Exceptional written communication and the ability to coordinate across international teams.
- Problem-Solving: A proactive owner mindset with the ability to remain calm and effective in time-sensitive situations.
- Nice to have: Experience with BI tools (Looker, Tableau), payment platforms (Stripe), or hardware procurement.
Why You'll Love Working Here
At GrowthAssistant, you'll collaborate with a diverse, talented team, sharpen your skills with global clients, and make an impact in your career. We value your growth and recognize your contributions every step of the way.
Apply today and take the next step in your career with GrowthAssistant!
