Senior Digital Growth & E-Commerce Specialist (Magento)

Build Global E-Commerce Expertise Behind Brands That Move Healthcare Forward

Make every search, click, campaign, and customer journey work harder commercially. The Senior Digital Growth & E-Commerce Specialist (Magento) leads hands-on e-commerce optimization across Magento, Google Ads, SEO, GA4, email, and CRO. Influence digital performance for a global healthcare portfolio while expanding your strategic expertise and advancing a long-term international career with Emapta's top 1% talent.

Your Digital Growth Career at a Glance

• Employment Type: Full-time
• Shift: Mid Shift, Weekends Off
• Work Setup: Hybrid, SM Mega Tower, Ortigas

Exciting Perks Await!

• Day 1 HMO coverage for the principal with free dependent coverage after 1 year
• Competitive Salary Package
• Hybrid work arrangement
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

Education & Experience

• Bachelor's degree in Business or a related field, or an equivalent qualification
• 5 to 7 years of experience in a fast-paced e-commerce or digital environment, preferably B2B, with responsibility for acquisition, retention, and conversion programs across marketing channels
• Proven hands-on experience with Magento/Adobe Commerce, BigCommerce, Shopify Plus, or a comparable enterprise e-commerce platform
• Strong hands-on experience with product and PDP management, catalogue and category structures, merchandising, navigation, promotional content, and front-end content editing
• Strong Magento Admin experience preferred; candidates with comparable platform experience must demonstrate the ability to learn Magento quickly

Digital Marketing, E-Commerce & Analytics

• Proven experience with Google Analytics (GA4), Google Search Console, Google Ads, and Search Engine Optimization (SEO)
• Experience building and optimizing e-commerce landing pages and customer journeys
• Strong understanding of conversion rate optimization (CRO), onsite search and discovery, User Experience (UX), Customer Experience (CX), buyer journey mapping, and traffic funnel strategies
• Ability to track, measure, and analyze CRO and e-commerce performance using multiple data sources and translate insights into commercially focused actions
• Strong understanding of the UK digital and e-commerce landscape

Commercial & Professional Skills

• Strong commercial awareness and customer focus
• Strong analytical and problem-solving skills, with the ability to develop commercially viable solutions
• Strong written and verbal communication skills, with the ability to build effective relationships with internal and external stakeholders
• Effective project management, time-management, and organizational skills, with the ability to manage initiatives from concept to completion and meet tight deadlines
• High level of accuracy and attention to quality
• Proficiency in Microsoft Office, particularly Excel and PowerPoint
• Strong systems aptitude with the ability to learn new platforms quickly
• Fluent English communication skills, both written and spoken

Preferred Qualifications

• Knowledge of Customer Relationship Management (CRM) systems
• Experience with Dotdigital or a comparable enterprise email marketing and automation platform

Required Competencies

Executes on Strategic Direction

• Support strategic initiatives and collaborate across teams, vendors, and customers.
• Proactively identify opportunities, issues, and obstacles while adapting to changing priorities.

Energizes the Organization

• Demonstrate company values, initiative, adaptability, and openness to new approaches.
• Support organizational priorities, share expertise, and help others adapt to change.

Drives & Delivers Results

• Align on goals and priorities, collaborate effectively, and remain accountable for high-quality outcomes.
• Use data to anticipate issues, mitigate risks, contribute ideas, and meet performance expectations.

Builds Organizational Capabilities

• Pursue continuous learning and contribute to talent attraction as an organizational ambassador.
• Foster trusted professional relationships, demonstrate self-awareness, and stay informed of factors affecting the role.

Your Daily Tasks

E-Commerce Trading & Website Performance

• Own the day-to-day trading performance of the UK website, including commercial calendars, promotions, and sales KPIs
• Lead category merchandising, product content, and navigation optimization in collaboration with the Category Management team to improve customer journeys and conversion
• Use analytics and customer insights to drive continuous improvements in site performance and customer experience
• Support Category Managers with new product merchandising by updating product content, categorization, navigation tags, attributes, and keywords to ensure accuracy and ease of browsing
• Own routine Magento Admin activities, including product listings and PDPs, category structures, product family groupings and relationships, site navigation, promotional content, landing pages, and website banners
• Coordinate onsite setup and go-live readiness for new product launches, including page creation, product data and image checks, categorization, pricing validation, links, and customer journey checks
• Optimize onsite search and product discoverability through keywords, synonyms, attributes, related products, and cross-sell opportunities, with a focus on priority and exclusive brands
• Build and optimize campaign landing pages with clear calls to action, accurate product information, and a strong conversion focus
• Align website content with email and broader campaign activities
• Analyze customer behavior and identify conversion rate optimization (CRO) opportunities across search trends, page views, conversion rates, and other site performance indicators
• Use analytics and customer insights to inform category and product content and positioning
• Collaborate on decisions related to site design, new features and tools, marketing offers, and product mix
• Complete administrative tasks within agreed deadlines, standards, and business plan requirements

Marketing Execution

• Support Commercial and Marketing teams with website marketing activities and traffic optimization across multiple acquisition sources
• Support marketing strategy development and execute digital marketing plans
• Own and lead paid media campaigns, including Google Ads, to drive traffic, lead generation, and commercial growth
• Collaborate with relevant agencies to launch, optimize, and manage paid media campaigns that drive awareness, traffic, leads, and revenue
• Own the strategy, planning, and delivery of email marketing campaigns, including newsletters, promotional offers, and educational content
• Execute audience segmentation, automation and nurture journeys, campaign setup, testing, tracking, and optimization within the email marketing platform
• Use AI-enabled tools appropriately to improve digital productivity, content development, analysis, and optimization while maintaining brand, accuracy, and governance standards
• Own and deliver SEO and content marketing strategies to increase organic reach and customer acquisition

Marketing Technology & Digital Enablement

• Own and optimize the UK marketing technology stack, including e-commerce, email automation, analytics, and tracking tools
• Identify opportunities to automate digital marketing processes, reduce manual activity, and improve efficiency through technology and AI
• Support data quality, audience segmentation, and marketing automation to enable more targeted and effective customer communications
• Use approved AI tools for SEO and keyword research, content optimization, campaign development, data analysis, and reporting, with appropriate human review and adherence to brand and compliance standards
• Evaluate emerging digital technologies and identify practical opportunities to improve customer experience, marketing efficiency, and commercial performance
• Implement routine website updates, landing pages, tracking, and basic front-end changes
• Escalate complex development requirements when specialist support is required
• Collaborate with Global E-Commerce and IT teams on platform improvements, integrations, and technical requirements

Customer Experience & Analytics

• Champion a data-led approach through Google Analytics (GA4) and CRM insights to optimize marketing and website performance
• Monitor key e-commerce and digital KPIs, report results, and drive action plans to meet performance targets
• Build and maintain an e-commerce performance dashboard covering sessions, conversion rate, revenue, average order value, product and category performance, customer acquisition, and campaign attribution
• Translate performance data into concise insights and prioritized action plans
• Recommend performance improvements proactively rather than report results alone

Collaboration & Stakeholder Management

• Collaborate with UK Sales and Marketing teams to align digital activities with commercial priorities
• Partner with Global E-Commerce and IT teams to optimize website performance and apply best practices
• Identify and resolve routine website issues directly whenever possible
• Define and escalate platform or development requirements clearly when specialist Global E-Commerce or IT support is required
• Perform other duties as assigned

About the Client

Our client is a global consumer healthcare leader specializing in rehabilitation, recovery, and sports medicine solutions. With more than 70 years of industry expertise, they manufacture and distribute products that support physical therapy, rehabilitation, pain management, mobility, and human performance. Their extensive portfolio includes internationally recognized healthcare brands used by professionals and patients worldwide. Through product innovation, clinical expertise, e-commerce, and global distribution capabilities, they help healthcare providers improve patient outcomes, restore independence, and support healthier, more active lives.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia'sBest Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.

Apply now and experience the difference!