Senior Design Manager - Tolling & Ticketing (AFC)

Job Description

Job Title: Sr. Design Manager

Company: Hitachi Rail GTS India

Location: Noida

Salary: As per Industry

COMPANY OVERVIEW:

Hitachi Rail

Connecting the Future of Mobility

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock,

signalling, Mobility, on-board Solution, Service & maintenance, digital technology,

ticketing, and turnkey solutions. By pioneering digital transformation, Hitachi Rail ensures

seamless, sustainable transport for passengers, customers, and communities.

Workforce : 24,000 employees

Footprint : 51 countries

Hitachi Rail in India

We are an integrated group providing Digital, Green, Sustainable, and Innovative

technology solutions for public transport systems.

With over 24 years of expertise in delivering Automatic Fare Collection (AFC) systems,

we have:

Successfully implemented the largest Metro AFC Upgrade Project in India.

Established a Global Engineering Competency Centre (GCC) for AFC System in

India.

Developed systems capable of handling millions of ticketing transactions per day.

Become a global leader in public transport solutions through innovation and

engineering excellence.

POSITION OVERVIEW:

The Sr. Design Manager– Ticketing & Tolling Solutions is the technical authority responsible

for defining, governing, and validating the end-to-end architecture of ticketing and tolling

systems across Metro, Bus, Rail, and Tolling (ETC/FASTag) environments. This role ensures

solutions are secure, scalable, interoperable, and compliant, spanning field sale devices,

backend platforms, payments, and settlement systems.

KEY RESPONSIBILITIES

 Ensure the analysis of the compliance between customer requirements and

product/solution capabilities during the tender phase

 During the tender phase, evaluate the internal effort, costs and timeline corresponding

to the proposed solution

o Identify and track the technical risks and opportunities

o Ensure the consistency between the designed and delivered solution and the

customer requirements during the project phase

o Lead the system design definition and specification phase, in strong and direct

collaboration with the customer and third parties

 Define the interfaces between Hitachi Rail solutions and the rest of the ecosystem

(customer and third party solutions)

 Own and drive the end-to-end architecture for enterprise-grade Ticketing and Tolling

systems, ensuring scalability, security, and regulatory compliance.

 Serve as the final technical authority for overall solution design, architecture decisions,

and change governance across the program lifecycle.

 Lead the design, integration, and standardization of field devices, including:

o Fare Sale & Access Devices: Validators, Automatic Gates, Ticket Vending Machines

(TVMs), POS terminals, and Handheld Devices

o Tolling Devices: RFID Readers, Lane Controllers, and ANPR Camera Systems

 Define and govern device-to-backend communication architecture, including protocols,

offline operations, data buffering, retries, failover, and system recovery mechanisms.

 Ensure full compliance with EMV®, PCI, PTS/DSS, CBT, ISO standards, Cyber Security

and national tolling and mobility frameworks such as FASTag and other applicable

regulatory mandates.

 Oversee the design and operation of back-office platforms, including transaction

processing, clearing & settlement, reconciliation, exception handling, and dispute

management workflows.

 Lead and facilitate architecture and design reviews with OEMs, System Integrators,

Banks, Payment Networks, and Government / Transport Authorities.

 Provide architectural and technical leadership during Factory and Site Acceptance Tests,

pilot implementations, certifications, and large-scale production rollouts, ensuring

performance, stability, and compliance.

REQUIREMENTS

 Domain & Technical Expertise

Mandatory

AFC / ETC system architecture

Ticketing & Tolling domain (Metro, Bus, Highway)

Sale & validation devices integration

Open-loop and closed-loop payment systems

IT Infrastructure seizing as per the RFP requirements

Cybersecurity, Security, compliance, and large-scale system integration

Design & Architecture Tools

o UML (Unified Modelling Language)

o Visio / Draw.io (Diagramming)

o C4 Model (Software architecture model)

o Enterprise Architect (Modelling)

Good to Have

C / C++ – Embedded and device-level understanding

C# / .NET – Backend / middleware exposure

Web Services & APIs – REST / SOAP

JSON / XML messaging, database & transaction lifecycle knowledge

OAuth2 / OpenID Connect (Authentication & Authorization) , JW Tokens, SSL/TLS

Encryption, Keycloak (Identity & Access Management)

(Hands-on coding not mandatory, but strong technical understanding is required.)

 Experience:

12+ Years

 Qualification:

o B.E./B.Tech (Electronics / Computer Science or equivalent)

o M.E./M.Tech preferred

o Certifications in Payments / EMV / Security are an advantage

 Why This Role

This role is critical in delivering mission-critical, high-volume ticketing and tolling

solutions that support revenue integrity and seamless mobility for millions of users

daily.

HITACHI VALUES

Learn more about us and our latest job openings at: Careers in Rail | Rail Company Jobs

| Hitachi Rail | Hitachi Rail

There's a place for everyone at Hitachi Rail. We welcome and value diversity in terms of

background, age, gender, sexual orientation, marital status, disability, nationality,

religion, and worldview. We are committed to creating an inclusive environment and are

proud to be an equal opportunity employer.

Harmony (Wa)

Stressing interdependence over personal interests, the concept of harmony is

at the heart of Japanese culture, informing all interactions, whether social or

business.

For us, this translates into a belief that only by showing respect, are you able

to earn respect. And that extends to everyone we work with, not only our

customers, but our colleagues and suppliers too.

Sincerity (Makoto)

We always strive to act with sincerity, and integrity. After all, our reputation

depends to a great extent on how we are perceived to do business, which is

without any degree of pretense, deceit, or hypocrisy.

Sincerity for us means ensuring fairness in all our endeavours, while putting

the needs of our employees and customers very much at the centre of all we

do.

Pioneering Spirit (Kaitakusha Seishin)

Driving innovation and seeking new challenges is what we're all about. It has

been right from the start. And it's our ambition that sees us bring new

technologies to life for the benefit of society and companies alike.

Our pioneering spirit also means we are fearlessly flexible when it comes to

adapting to the changing needs of our employees and customers.