Senior Data Analyst for Telco and Voice

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities

This job opening is for a Data Analyst specializing in Telecommunications and Voice, focusing on supporting cloud platform migration by analyzing legacy data and leveraging AI. Key responsibilities include providing voice platform support during US daytime hours, advanced data analysis for the 2025 Enterprise Voice Initiative, and complex data manipulation using AI. Required qualifications emphasize advanced data analysis skills, expert Excel proficiency, multi-source data integration, responsible AI use, customer service, clear stakeholder communication, project orientation, adaptability, and a commitment to continuous learning.

Key Responsibilities:

• Voice platform support to employees during US daytime Hours 8CST - 4CST
• Advance Data Analysis supporting 2025 E2T Enterprise Voice Initiative workstreams: Desk phone and VG replacements, Buildout of WXC POC environment, Production migration planning and communication, production tracking and reporting mechanisms, Production site migrations1.
• Complex data manipulation leveraging AI for reviewing and validating files

Qualifications

• Excel Advanced functions, pivot tables, VLOOKUP, macros.
• SQL Querying databases, joins, aggregations.
• Python or R Data cleaning, analysis, and visualization (e.g., using pandas, matplotlib, seaborn).
• Data Visualization Tools Power BI, Tableau, or Looker.
• Statistics & Probability Hypothesis testing, distributions, regression analysis.
• Data Cleaning & Wrangling Handling missing data, outliers, and formatting issues

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So, when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care must go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.

Market Competitive Benefits and Pay Levels

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