We are seeking a D365 Finance & Operations Functional Consultant with 2–5 years of hands-on experience to support and enhance our client environments. This role goes beyond support - you'll act as a trusted functional advisor, owning complex issues, guiding clients, and driving continuous improvements.
Key Responsibilities- Lead Level 2 functional support for D365 FnO across multiple client environments
- Own and resolve complex functional issues, including root cause analysis and long-term fixes
- Act as a primary point of contact for client stakeholders on functional matters
- Translate business requirements into functional designs and system configurations
- Drive continuous improvements and recommend system/process optimizations
- Support and lead UAT cycles, release management, and deployments
- Collaborate closely with technical teams for integrations, customizations, and escalations
- Mentor junior consultants and support knowledge sharing within the team
- Ensure SLA compliance and maintain high standards of client satisfaction
Required Qualifications- 2–5 years of experience in Microsoft Dynamics 365 Finance & Operations (FnO)
- Strong expertise in Finance modules (GL, AP, AR); additional modules are a plus
- Proven experience in support and/or AMS environments
- Strong analytical and problem-solving skills with the ability to handle complex scenarios
- Experience working directly with clients/stakeholders
- Excellent communication skills and ability to work in a client-facing role
- Willingness to work Australian business hours
Preferred / Nice to Have- Microsoft Dynamics 365 FnO Certification
- Experience in Procurement, Supply Chain, or Inventory Management
- Exposure to multi-entity / multi-currency environments
- Experience supporting AU or UK clients
- Familiarity with ITIL processes or structured support frameworks
Why Join Peak D365- 100% remote work environment
- Work with international clients (AU & UK)
- Opportunity to take on ownership and leadership responsibilities
- Exposure to both project delivery and AMS support
- Collaborative and growth-driven culture
Send your CV to [Confidential Information] and include Senior D365 FnO Consultant in the subject line.
