ABOUT US:
Pureprofile is a global data and insights company that powers smarter decision-making through people-driven research. We partner with leading brands, agencies, and enterprises to deliver high-quality, real-time insights at scale.
ABOUT THIS ROLE:
We are looking for an experienced Senior Credit Controller to take full ownership of our accounts receivable function across global markets. This is a pivotal role within a small, high-performing finance team — you will drive cash flow, strengthen client relationships, and ensure seamless onboarding of new clients into our systems and portals.
You will report directly to the Financial Accountant and work in close partnership with the Accounts Assistant, bringing a proactive, collaborative mindset to every aspect of the role.
This is a fully remote position based in the Philippines. Some flexibility to overlap with UK business hours will be required.
CORE ACCOUNTABILITIES
Credit Control & Accounts Receivable
- Own the end-to-end credit control process across a diverse, global client base
- Proactively manage debtor ledgers to drive timely collections and reduce Days Sales Outstanding (DSO)
- Support collections activity alongside the Collections Specialist, including escalation of complex or high-value accounts
- Review and set credit limits, conduct credit checks, and manage risk exposure
- Partner with Sales and Client Services to resolve billing disputes quickly and professionally
Client Onboarding & Portal Management
- Lead onboarding of new clients into internal systems and external client portals
- Ensure accurate setup of billing entities, payment terms, and invoicing workflows
- Serve as the primary finance contact for all client onboarding queries
- Continuously refine onboarding processes to improve client experience and reduce time-to-active
Cross-Functional Collaboration
- Work closely with the Financial Accountant and Accounts Assistant to deliver strong AR outcomes
- Collaborate with Sales and Operations teams across global markets
- Foster a positive, accountable team culture focused on shared results
Process Improvement & Reporting
- Identify and implement improvements to AR processes, systems, and reporting workflows
- Prepare and present regular reports on collections performance, aging analysis, and risk exposure
- Support month-end close activities related to receivables
WORK LOCATION: Philippines
TIMINGS: This role primarily follows Australian business hours. However, some flexibility may be required to support collaboration with the UK team. This may involve occasional adjustments to working hours.
ABOUT YOU:
Experience
- 5–10+ years of experience in credit control, accounts receivable, or collections
- Proven track record managing international client portfolios (AU, UK, and US markets preferred)
- Background in market research, media, SaaS, or data/insights industries is highly desirable
- Comfortable working in lean, distributed team environments without direct reports
Skills & Competencies
- Deep understanding of end-to-end AR and credit control processes
- Strong ability to manage client relationships and navigate billing disputes with professionalism
- Experience with client onboarding, billing configuration, or financial system setup
- Excellent communication and stakeholder management skills across time zones
- Highly organised with sharp attention to detail and strong follow-through
- Flexible and adaptable, with willingness to align schedules with UK business hours when needed
Systems & Tools
- Hands-on experience with ERP/finance systems such as NetSuite, SAP, or Oracle
- Familiarity with CRM platforms (e.g. Salesforce) is a plus
WHY JOIN US
Be part of a growing, global organisation with a dynamic and admirable culture where you will have the ability to thrive, grow and be creative.
We are an equal opportunity employer and welcome all races, religions, and genders. We have zero-tolerance for workplace bullying, discrimination, and harassment.
If this sounds like you, then we would love to hear from you!
