Senior Compliance Specialist

Role Overview

The role ensures FlashPay operations are safe, compliant, and running smoothly while supporting business growth.

Acts as the First Line of Defense by embedding controls in daily processes, managing risks, and ensuring compliance with regulatory requirements in coordination with the Compliance Team and regulators such as the Bangko Sentral ng Pilipinas and Anti-Money Laundering Council.

The role works with department heads and other business units to implement controls and to secure approvals from the Director(s) on key risk and compliance matters (which are indicated in the key responsibilities).

Key Responsibilities:

1. Transaction Safety & Continuity

•Ensure FlashPay transactions are processed in a safe, compliant, and uninterrupted manner

•Monitor operational controls to support transaction volume targets while maintaining compliance •Support onboarding and ongoing monitoring of merchants, including non-Flash Group partners

2. Risk Identification & Mitigation

•Identify, assess, and mitigate operational, financial, and regulatory risks within FlashPay operations •Maintain risk registers and ensure timely closure of identified risks and control gaps

•Embed preventive and detective controls within business processes

3. Policy, SOP, and Regulatory Compliance

•Ensure all compliance policies, procedures, and SOPs are current, implemented, and consistently followed •Translate regulatory requirements into operational workflows and controls

•Support rollout and enforcement of new regulatory requirements

4. Incident & Issue Management

•Track, investigate, and resolve compliance-related issues, breaches, and operational incidents

•Perform root cause analysis and implement corrective and preventive actions

•Ensure timely resolution of compliance queries from internal stakeholders

5. Compliance Reporting

•Prepare and deliver accurate, timely, and actionable compliance and risk reports

•Support reporting requirements for management and regulators

•Track key risk indicators (KRIs) and escalate issues as needed

6. AML Control Support & Testing

•Support execution of AML-related controls, including transaction monitoring and screening

•Conduct first-line control testing for AML and compliance processes

•Coordinate with the independent Compliance team for validation and escalation in line with expectations of the Anti-Money Laundering Council

7. Compliance Training & Awareness

•Conduct and support compliance training and awareness programs for Operations and relevant teams •Promote a strong risk and compliance culture within day-to-day operations

8. Product & Technology Enablement for Compliance

•Collaborate with Product and Technology teams to implement system-based compliance controls •Support configuration of risk rules, transaction monitoring parameters, and automated controls

•Ensure compliance requirements are effectively embedded into systems and platforms

Qualifications

• Bachelor's degree in Business Administration, Management, Finance, Banking, Accounting, Legal Management, or any related field
• At least 1–3 years of experience in compliance, risk management, audit, or operations within banking, financial services, or fintech
• With hands-on experience in AML/CTF compliance, including transaction monitoring and screening
• Knowledge and understanding of payment products and financial services, preferably within a fintech environment
• Familiar with Philippine regulatory requirements, including guidelines from the Bangko Sentral ng Pilipinas (BSP) and Anti-Money Laundering Council (AMLC)
• Experience in internal and external audits conducted by regulatory bodies is an advantage
• Background in policy creation, SOP development, and implementation of compliance controls
• Strong analytical and problem-solving skills with the ability to interpret complex regulations and identify risks
• Detail-oriented with excellent data analysis and reporting skills for management decision-making
• Strong stakeholder management and ability to collaborate across different business units
• Good communication skills with the ability to conduct compliance training and awareness sessions 
• Willing to work in Upper Mckinley, Taguig; 5 days per week.