Senior Collection Officer

Key Responsibilities:

• Supervise and guide the collections team in daily operations.
• Monitor overdue accounts and ensure timely collections.
• Review collection performance and prepare regular reports.
• Handle escalated collection concerns and negotiate payment arrangements.
• Coordinate with Accounting, Sales, and Legal regarding delinquent accounts.
• Ensure compliance with company policies and collection procedures.
• Coach and evaluate team members to improve performance.

Qualifications:

• Bachelor's degree in Business Administration, Accounting, Finance, or a related field.
• At least 3 years of experience in collections or accounts receivable, with 1 year in a supervisory role.
• Strong leadership, negotiation, and communication skills.
• Knowledge of collection processes and accounts receivable management.
• Proficient in Microsoft Office; experience with ERP or accounting systems is an advantage.
• Experience in the real estate industry is an advantage.