Senior Cloud Operations Engineer

Your Role

As a Senior CloudOps Engineer, you will play a key role in managing and optimizing multi-cloud environments. Your responsibilities will include:

• Ensuring high availability, performance, security, and operational efficiency across mission-critical systems.
• Collaborate with SRE partners and cross-functional teams in a fast-paced environment.
• Act as an escalation point for user support, leading investigations, troubleshooting, and systems administration.
• Contribute to process documentation, reporting, data analysis, and automation initiatives.
• Provide solution recommendations to improve systems and operations.
• Serve as a subject matter expert in cloud platforms and services, influencing operational strategies and objectives.
• Coach and mentor junior engineers to support professional growth.
• Lead engineering projects and programs to drive technical excellence.

Your Qualifications

• Bachelor's degree in Computer Science or a related technical field.
• Minimum 5 years of experience with AWS, plus hands-on experience with at least one other public cloud platform (e.g., Azure, Google Cloud, Alibaba Cloud); design/architecting experience is a plus.
• Proven experience integrating DevOps and CI/CD practices across public, private, or hybrid cloud infrastructures.
• 2–3+ years of experience with DevOps tools (e.g., Git, GitLab, GitHub, Artifactory, Jenkins, TeamCity, Spinnaker) and deploying with platforms like Kubernetes.
• Hands-on experience in technical customer success and support, particularly with systems platforms, infrastructure, and services.
• AWS or other relevant cloud certifications (preferred).