Bring Expert Structure to High-Value Advisory Work in Australia
Behind every remarkable advisory firm is a specialist who brings order, accuracy, and momentum to the work that matters. As a Senior Business Support Specialist - Document Support, you will support Australian partners and leaders with the precision, discretion, and service excellence expected at the highest level of professional services. With Emapta, this is more than document support; it is your place in a global career built for those who pursue remarkable every day.
A Firm Built to Reach for Remarkable
Respected across Australia's professional services sector, our client partners with businesses across diverse industries through periods of growth, change, and opportunity. A dedicated Philippine support capability brings accomplished professionals into close collaboration with senior executives and business teams, contributing high-quality administrative and executive support across a fast-paced, exacting environment.
Excellence, enduring client relationships, and genuine collaboration define the organisation's reputation. Innovation, continuous improvement, and professional development remain central to the culture, offering trusted professionals meaningful responsibility in work that values initiative, discretion, accuracy, and exceptional service.
Job Overview
- Employment Type: Full-time
- Industry: Accounting & Finance
- Work Setup: Onsite in Makati for the first six months to immerse yourself in the business and collaborate closely with senior executives, with the opportunity to transition to a hybrid work setup thereafter
- Salary: PHP 60,000 to PHP 80,000 +1-month salary sign-on bonus
- Shift: Day Shift | Weekends Off
Exciting Perks Await!
- Build a career that grows as far as your ambition takes you
- Day 1 HMO coverage with one free dependent
- Competitive salary package plus Sign-On Bonus
- Opportunity to transition to a hybrid work setup
- Prime office location in Makati with easy access to MRT stations, restaurants, and banks
- Day shift schedule
- Fixed weekends off
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with a minimum of six months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms in Ortigas and Makati with complimentary fitness coaching
- Exclusive Emapta Lifestyle perks including hotel and restaurant discounts
- Unlimited employee referral incentives
- Standard government and Emapta benefits
- 20 annual leave credits, including 5 convertible to cash
- Fun employee engagement activities
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
The Qualifications We Seek
- At least 5 years of experience as a Document Support Specialist.
- Demonstrated ability to deliver high-quality document support with exceptional accuracy, organization, and attention to detail in a structured professional environment.
- Demonstrated proficiency across the Microsoft 365 suite is essential, including Outlook, Teams, Word, Excel, and SharePoint
- Strong Microsoft Word capability across complex formatting, styles, templates, tables, document structures, and version control
- Strong Microsoft PowerPoint capability, including the preparation and formatting of professional presentations and senior stakeholder materials
- Working familiarity with Power BI reporting, dashboards, or workload monitoring is advantageous
- Working familiarity with Microsoft Copilot or similar AI-enabled productivity tools is advantageous
Your Daily Tasks
Administrative & Business Support
- Deliver day-to-day in-scope administrative and business support for leaders, teams, and the firm through system-generated requests, ensuring all tasks are completed accurately and within required timeframes.
- Execute tasks with speed and accuracy while adhering to established processes, templates, governance, and service standards.
Workflow Coordination
- Track actions, dependencies, and follow-ups through to completion, escalating issues, risks, or capacity constraints to the Senior Business Support Specialist when required.
- Engage with Executive Support Specialists for executive-related requests, ensuring the prompt completion of workflows.
Service Excellence
- Apply consistent quality checks and controls across all deliverables.
- Identify practical efficiency improvements and raise suggestions through the Senior Business Support Specialist or Business Support Lead.
Role Competencies
- Business Support Operations - Process activity-based requests accurately and on time through established channels and the ticketing system.
- Workflow Execution - Follow established processes, manage your own work queue, and proactively flag risks and dependencies to the Team Lead.
- Output Quality & Standards - Deliver work aligned with firm standards while applying version control and using technology effectively to improve accuracy and efficiency.
- Stakeholder Service - Communicate clearly with requestors and peers, manage expectations, and provide timely updates on progress.
- Tracking & Dashboard Use - Capture activity data accurately and leverage dashboards and technology to monitor workload and identify issues early.
Join the Top 1% Talent. A Better Career. A Better Life.
Welcome to Emapta Philippines, where high-performing professionals build long-term global careers with leading international companies. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta delivers a workplace defined by stability, growth, and purpose. Here, your career moves forward with meaningful opportunities, world-class support, and a culture built for excellence.
Apply now and be part of the #EmaptaEra.
