Senior Business Analyst

The Senior Business Analyst will be responsible for analyzing business processes, identifying areas for improvement, and implementing solutions to enhance efficiency and effectiveness. This role requires strong analytical skills, excellent communication, and the ability to work collaboratively with various stakeholders.

Job Responsibilities:

• Conduct detailed analysis of business processes and systems.
• Identify and document business requirements and translate them into functional specifications.
• Collaborate with stakeholders to understand their needs and provide data-driven recommendations.
• Develop and maintain project plans, timelines, and status reports.
• Facilitate meetings and workshops to gather requirements and present findings.
• Perform gap analysis and propose solutions to bridge identified gaps.
• Assist in the development and implementation of new business processes and systems.
• Monitor and evaluate the effectiveness of implemented solutions.
• Provide training and support to end-users.

Job Qualifications:

• Proven experience as a Senior Business Analyst or in a similar role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• 3 yrs experience in PowerBI -Advanced DAX & Power Query: You must be comfortable writing complex Data Analysis Expressions (DAX) and using M code for sophisticated data transformation.
• Data Modeling: Expertise in designing Star Schemas and understanding the difference between Fact and Dimension tables is non-negotiable for performance.
• End-to-End Implementation: Experience managing the entire lifecycle—from connecting to various data sources (SQL, APIs, Cloud) to publishing and managing workspaces/apps.
• Row-Level Security (RLS): Ability to implement security filters to ensure users only see the data they are authorized to view.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Knowledge of BPO-specific regulations and standards is a plus.
• Must be willing to work in the office at Bridgetowne, Quezon City
• Must be willing to work during US time zone

EQUAL EMPLOYMENT OPPORTUNITY

Worldwide Resource Solutions provides Equal Employment Opportunity in compliance with all applicable government laws, ensuring equal opportunity in all aspects of employment.

Data Privacy Disclaimer:

Worldwide Resource Solutions is committed to protecting your privacy. This privacy policy applies to the personal data collected and processed during the recruitment process. We will process your personal data in accordance with applicable data protection legislation.

Purpose of Processing:

Your personal data will be collected and processed solely for the purpose of recruitment and selection activities related to the advertised position. This includes assessing your qualifications for the role, communicating with you during the recruitment process, and making hiring decisions.

Types of Personal Data Collected:

We may collect and process the following types of personal data:

• Contact information (e.g., name, address, email address, phone number)
• Professional qualifications and work experience
• Educational background and certifications
• Employment history and references
• Any other information you voluntarily provide in your application

Legal Basis for Processing:

Processing of your personal data is necessary for the performance of a contract to which you are a party (i.e., to assess your suitability for employment) and for our legitimate interests in making employment decisions.

Data Retention:

Your personal data will be retained for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Disclosure of Personal Data:

Your personal data may be disclosed to third parties only when necessary for the purposes of recruitment and selection, such as to external recruitment agencies or background check providers. We will ensure that any third parties processing your data on our behalf do so securely and in accordance with applicable data protection laws.

Security of Personal Data:

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Your Rights:

You have the right to request access to, rectification of, or erasure of your personal data. You also have the right to restrict processing, object to processing, and the right to data portability. To exercise these rights, or if you have any questions regarding the processing of your personal data, please contact [Confidential Information]

Consent:

By submitting your application, you consent to the processing of your personal data as described in this privacy policy.