Senior Business Analyst

About WorkIndia

WorkIndia is the infrastructure layer India's Frontline workforce depends on. 4 crore+ workers. 4 million+ SMB employers. 772 cities. FY25 profitable. Never charged a worker a rupee. We are building something genuinely hard to remove once it exists. If you want to work on a problem at that scale, at this stage, this is the company.

About the Role

We are looking for a highly analytical and execution-focused Senior Business Analyst (SBA) to drive business performance tracking, deeply analyze operational trends, and power strategic decision-making across key functions. In this role, you will sit at the epicenter of decision-making—partnering with Product, Marketing, Sales, and Finance teams to ensure execution excellence and turn complex data into measurable business growth.

Exp.: 4 - 6 years

What You'll Do

• Business Performance Ownership: Rigorously monitor daily, weekly, and monthly business metrics to evaluate overall company performance and track key operational drivers
• Deep-Dive Analytics & RCA: Identify growth levers and underperforming segments Independently conduct root-cause analysis (RCA) and convert raw data into high-impact, actionable insights
• Experimentation (A/B Testing): Design, execute, and evaluate A/B test frameworks to optimize user acquisition, retention, product funnels, and revenue metrics
• Cross-Functional Collaboration: Partner closely with Product, Marketing, Sales, and Finance to solve core business problems and drive execution
• Automation & Dashboarding: Build, optimize, and maintain automated dashboards and self-serve reports to streamline metrics tracking across teams
• Mentorship: Guide and mentor junior analysts, conducting code/logic reviews and driving an analytical, problem-solving culture across the team

What We're Looking For

Mandatory Qualifications & Technical Skills:

• Education: Bachelor's degree in Technology/Engineering (B.Tech / B.E.) is strictly required. Graduates from Tier-1 institutes are preferred
• SQL Proficiency: Advanced hands-on experience with SQL for complex querying, data extraction, and data modeling
• Experimentation: Demonstrated experience in A/B Testing, hypothesis testing, and statistical analysis
• Business Metrics Mastery: Strong track record of owning and tracking core Business Metrics (e.g., Conversion Funnels, CAC, LTV, Retention, Unit Economics)
• Problem-Solving & RCA: Structured, first-principles thinking with a proven capability to solve unstructured business problems
• Tools: High proficiency in Excel/Google Sheets and BI dashboarding tools (e.g., Tableau, Power BI, Metabase, or Looker)

Behavioral & Execution Competencies:

• Bias for Action: High level of ownership, accountability, and a speed-to-execution mindset
• Stakeholder Management: Exceptional communication skills with the ability to present complex data insights clearly to cross-functional leaders
• Autonomy: Ability to work independently and navigate ambiguity with minimal supervision

Good to Have:

• Prior experience in mentoring and managing junior analysts
• Basic knowledge of Python or R for advanced data manipulation

Why to join WorkIndia:

A decade from now, someone will write the story of employment in India. WorkIndia will be in that story. The question is what it will say. The people who join now are the ones who get to answer that. Not through a vision statement. Through the product decisions they make, the systems they build, the markets they open, and the workers they give access to something that did not exist for them before.

If that is the kind of work you are looking for, we would like to talk.