Senior Business Analyst

Key Responsibilities:

• Analyse and document end-to-end processes spanning planning, design, construction, project delivery, handover, asset management and operations.
• Define and maintain CDE information workflows, governance controls, roles, responsibilities and data ownership models across the asset lifecycle.
• Establish information management requirements, naming conventions, metadata standards, classification structures, approval states, retention rules and lifecycle workflows.
• Translate operational and information management needs into clear digital workflows and platform requirements across CDE and construction technology solutions.
• Facilitate workshops with business, project, consultant, contractor, technical and operational stakeholders to align processes, information exchanges and governance expectations.
• Map current and future state information flows, identify hand-off gaps, duplication, manual workarounds and opportunities to improve data quality and reuse.
• Develop user stories, functional requirements, acceptance criteria, process models, information exchange requirements and traceability artefacts that delivery teams can act on.
• Support product owners and product managers in backlog refinement, prioritisation, dependency management and delivery planning for Partner Experience products.
• Work with architects, engineers, platform teams and vendors to validate solution feasibility, integration needs and alignment with enterprise data and technology standards.
• Support testing, adoption and continuous improvement by defining business scenarios, validating configured workflows and monitoring whether CDE practices achieve intended operational outcomes.

Required Skills and Experience:

• 5+ years of experience in business analysis, information management, construction digitalisation, project delivery, asset management or a related role.
• Practical experience defining or improving CDE processes, information workflows, governance models or digital delivery practices in the built environment.
• Strong understanding of how project and asset information is created, reviewed, approved, exchanged, handed over and maintained across lifecycle stages.
• Ability to document complex processes using process flows, swimlane diagrams, information flow maps, data models or equivalent techniques.
• Experience translating business and operational needs into user stories, functional requirements, acceptance criteria and implementable workflow specifications.
• Strong workshop facilitation and stakeholder management skills, with the ability to align business users, project teams, consultants, contractors and technical specialists.
• Good understanding of information governance, metadata, data ownership, quality controls, auditability and traceability.
• Experience supporting product backlogs and iterative delivery in agile or product-oriented environments.
• Strong analytical and communication skills, with the ability to explain information management concepts and delivery trade-offs clearly to technical and non-technical audiences.
• Comfortable working across business, construction, operations, information management and technology domains in a complex stakeholder environment.

Preferred Skills:

• Hands-on familiarity with one or more CDE, BIM or construction collaboration platforms, such as enterprise construction technology or collaboration solutions.
• Working knowledge of Common Data Environment principles and ISO 19650 concepts, including information requirements, status, revision, suitability and approval workflows.
• Experience in construction, property development, facilities management, asset operations or the wider built environment.
• Familiarity with Building Information Modelling (BIM), digital engineering, model and document coordination, and project-to-operations information handover.
• Experience with business process modelling, service design, data mapping or process improvement methods.
• Understanding of systems integration, master data, APIs, reporting or analytics within an enterprise information ecosystem.
• Familiarity with product delivery tools and methodologies, such as Jira, Azure DevOps, Confluence, SharePoint, Scrum or Kanban.
• Experience supporting enterprise transformation, governance, compliance or public sector digitalisation initiatives.