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Cloudstaff

Senior Bookkeeper (Onboarding)

5-7 Years
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  • Posted a month ago
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Job Description

Were Hiring: Senior Bookkeeper (Onboarding)!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment We got you covered!

We are currently on the lookout for a Senior Bookkeeper (Onboarding) to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role: Senior Bookkeeper (Onboarding)

Work Arrangement: Work from Home

Location: Any CS Branch - Ortigas / Makati / Bacolod / Cebu / Davao / Mabalacat / Angeles (Pampanga)

Schedule: Morning Shift

Key Responsibilities

Customer Onboarding & Management

  • Own end-to-end finance-related customer onboarding, including file review, issue identification, remediation, and customer communication.
  • Partner with the Onboarding Project Manager and actively participate in onboarding meetings to ensure alignment and progress.
  • Maintain proactive communication with customers throughout onboarding to track deliverables and manage expectations.
  • Escalate risks, blockers, or customer delays early to the Onboarding Project Manager for timely resolution.
  • Ensure the Visory platform is kept up to date and accurately reflects onboarding progress and status.

Software Setup & Configuration

  • Create and configure Xero files, including building and optimising the chart of accounts.
  • Set up Dext for new customers and provide clear setup instructions to support smooth adoption.

Technical Review & File Accuracy

  • Review and correct existing Xero (or other accounting software) files to ensure they accurately reflect the businesss true financial position.
  • Perform balance sheet rectifications, including resolving:
  • Misallocated accrued income or expenses
  • Incorrectly coded prepayments
  • Optimise the chart of accounts and restructure profit and loss reporting to ensure accurate monthly cut-offs and proper matching of income and expenses.
  • Review the work of others where required, ensuring all key reconciliations are completed and supported by appropriate documentation.

Process Documentation & Handover

  • Document onboarding configurations, decisions, and workflows to Visory standards and ensure accurate mapping within the Visory platform.
  • Contribute to onboarding handover packs to enable a seamless transition to operating teams.
  • Support continuous improvement of onboarding processes as part of Visorys broader knowledge and process capture initiatives.

Qualifications & Requirements

  • 5+ years experience in bookkeeping, with advanced knowledge of Xero (MYOB experience highly regarded).
  • Strong understanding of accrual accounting, including accrued income and expenses, prepayments, and customer
  • Proven experience reviewing historical accounting data and performing technical corrections.
  • Ability to work independently on complex files while collaborating closely with cross-functional teams.
  • Experience with professional services, multi-entity, or complex client structures is advantageous.
  • Strong written and verbal communication skills, with the ability to clearly explain technical accounting matters to customers.

Non-Negotiable Skills & Requirements

  • 4+ years Australian bookkeeping experience.
  • Advanced experience in Xero.
  • Xero Advisor / Pro Advisor Certification (nice to have).

Perks & Benefits (Work From Home)

  • Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
  • Flexible leave credits which may be used for vacation, emergency and sick leaves
  • Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled Superb and exciting Mid-Year Parties with items to give away and cash prizes!
  • Endless opportunities for career advancement
  • Annual Performance Review with Salary Increase
  • We set you up for success with a company-provided PC/Laptop and fiber internet connection
  • Tech-on-wheels Support
  • Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
  • International career growth and connections
  • Unlimited cash incentives for hired referrals
  • Mental Wellness Employee Assistance program through Lifeworks
  • In-house psychiatrist available to support employees well-being
  • Become part of the Employee Share Units program
  • Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
  • Cloudstaff : Build Your Career, Anywhere
  • Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
  • Why Cloudstaff is the #1 Workplace
  • Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
  • Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
  • Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
  • To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.

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About Company

Job ID: 144871485