Senior Billing Specialist / Billing Team Lead - India AR Delivery Hub

Join Aristocrat, a global leader in gaming content and technology, where our mission is to bring happiness to life through the power of play. As a Senior Billing Specialist / Billing Team Lead in our India AR Delivery Hub, you will play a crucial role in managing smooth billing operations across multiple regions. This outstanding opportunity lets you lead a team of billing specialists, support consistent billing processes, and promote automation initiatives to ensure high-quality service and accuracy. Become part of a dynamic, collaborative environment committed to excellence and innovation!

What You'll Do

• Handle the daily billing queue, allocate work, and ensure SLA adherence for India billing specialists.
• Support standard invoice creation, recurring billing, portal uploads, billing status tracking, and initial corrections.
• Review billing output for accuracy, completeness, timeliness, and adherence to SOPs and controls.
• Coordinate with Regional Billing Leads for Americas and APAC billing requirements.
• Advance non-standard billing issues, contract/pricing questions, and customer-impacting exceptions to the appropriate regional owner or AR Resolution Team.
• Train, cross-train, and guide India billing specialists to provide backup support across regions.
• Maintain SOPs, process documentation, quality checklists, and billing performance reporting.
• Use AI-enabled workflow tools, exception dashboards, and automated trackers to prioritize billing queues and identify recurring billing issues.
• Support automation opportunities for invoice generation, portal uploads, status reporting, and billing exception identification.
• Collaborate with the India AR Delivery Hub Manager and regional billing owners to improve billing data quality and reduce manual interventions.
  
  

What We're Looking For

• 3+ Experience in billing, accounts receivable, order-to-cash, shared services, or finance operations.
• Prior team lead, senior specialist, quality review, or process trainer experience preferred.
• Strong knowledge of billing controls, invoice accuracy, customer portals, and procedure-based processing.
• Strong communication skills with the ability to coordinate across India, Americas, APAC, and future EMEA collaborators.
  
  

Join us in our ambitious mission to deliver world-class billing services and contribute to our continued success!

Esta descripción del puesto puede haber sido revisada y optimizada mediante herramientas de inteligencia artificial con el fin de mejorar su claridad, coherencia e inclusión. En cualquier caso, todo el contenido final, los requisitos del puesto y las decisiones de contratación están sujetos a la revisión y aprobación de Aristocrat.

Filosofía de compensación

Ofrecemos un paquete integral de remuneración y beneficios diseñado para seguir siendo competitivo en el mercado, apoyar tu bienestar y reconocer tu contribución a nuestro éxito. Nuestro enfoque se basa en una filosofía de remuneración por desempeño, recompensando el impacto individual. Tu paquete de compensación específico se determinará en función de factores como tus habilidades, experiencia, cualificaciones y ubicación.

Dependiendo de tu puesto y ubicación, podrás optar a bonificaciones e incentivos anuales, beneficios de salud y bienestar, tiempo libre remunerado, planes de jubilación, cobertura de seguros y otros beneficios locales o establecidos por la legislación aplicable.

Los detalles específicos sobre la compensación y los beneficios para este puesto se tratarán durante el proceso de selección.