Provide complete revenue management support for assigned senior living communities, ensuring optimal occupancy, rate integrity, and overall revenue performance.
Manage unit inventory and ensure all pricing, promotions, and availability are accurately merchandised across all distribution channels and inquiry platforms.
Evaluate total revenue performance by analyzing independent living, assisted living, memory care, respite, and ancillary revenue streams to maximize community profitability.
Conduct weekly revenue strategy meetings to review market performance, lead generation, inquiry-to-tour conversion, booking pace, pricing strategy, and channel mix by care level and segment.
Assist with pricing updates, evaluation of group or referral partnerships, and displacement analysis; develop tools to support pricing and margin strategy.
Continuously assess competitive set performance, price positioning, seasonality, resident mix, demographic trends, and corporate RFP or referral agreements.
Measure, analyze, and report on business trends to identify occupancy risks, pricing opportunities, and strategic adjustments.
Run, analyze, compile, and archive rate shop and business intelligence reports across care levels.
Reconcile revenue reports with accounting and sales/CRM systems; validate accuracy and communicate discrepancies.
Update rolling forecasts and assist in preparing annual budgets and business plans for each community.
Create and develop KPI's that tie the business together, providing meaningful metrics insight across different business divisions.
Qualifications:
Bachelors degree in Finance or a technical field
5+ years relevant work experience
Experience in revenue management, pricing, financial analysis, or business intelligencepreferably in senior living, multifamily, hospitality, healthcare, or related industries.
Strong understanding of occupancy strategy, census development, pricing, and forecasting methodologies.
Ability to interpret complex data and translate insights into actionable strategies.
Excellent written and verbal communication skills, with the ability to present clearly to leadership and ownership groups.
Strong organizational and project management skills, with the ability to manage multiple priorities concurrently.
Proven ability to influence and collaborate with cross-functional teams at all levels.
Good communication and customer service skills.
Familiarity with safety regulations and best practices.
