This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description
Roles And Responsibilities
- Provide top-level administrative support to executives, managing complex calendars, scheduling meetings, and coordinating travel arrangements.
- Prepare, edit, and ensure the accuracy and professionalism of documents, presentations, and reports (updating of organization charts, publications, newsletters)
- Serve as the main point of contact for internal and external stakeholders, handling inquiries and representing the executive team with professionalism.
- Manage confidential information, maintaining its integrity and accessibility while upholding the highest level of confidentiality.
- Proactively prepare and distribute materials for executive-level meetings.
- Conduct research, gather data, and provide valuable insights to support decision-making.
- Coordinate and oversee special projects, collaborating with cross-functional teams and external partners.
- Manage incoming communications, responding promptly and effectively.
- Assist in budget management and expense tracking, ensuring compliance and providing detailed reports.
- Identify opportunities for process improvement and implement solutions to streamline workflows.
- Foster positive working relationships, acting as a liaison between executives and staff members to promote effective communication and collaboration.
Sample Tasks
- Distribution List Maintenance
- Ensure adherence to compliance requirements (e.g. training credits)
- Maintenance of intranet pages
- License monitoring
Qualifications
Requirements
- Bachelor's degree in a relevant field or equivalent work experience.
- At least 7 years relevant experience in administrative support roles preferred.
- At least 3 years relevant experience in executive administrative support roles preferred.
- Proficient computer skills, including MS Office (Word, Excel, PowerPoint).
- Able to work in a hybrid scenario (onsite and work from home), and work with others in a hybrid scenario
- Can work in different shifts (APAC, EMEA, North America) and can work with others in different shifts
- Proven experience in high-level administrative roles, supporting senior executives or leadership-level personnel.
- Exceptional organizational and time management skills in fast-paced environments.
- Excellent written and verbal communication skills, with keen attention to detail and polished document production.
- Advanced proficiency in Microsoft Office suite and collaboration platforms.
- Discreet handling of highly confidential information with unwavering professionalism.
- Strong problem-solving and proactive decision-making abilities.
- Outstanding interpersonal skills for confident interaction with stakeholders at all levels.
- Flexibility to adapt and work independently with minimal supervision.
- Demonstrated professionalism, integrity, and confidentiality
WTW is an Equal Opportunity Employer
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