Company Description
iSupport Worldwide, established in 2006, is a US-owned business process outsourcing (BPO) company located in the Central Business District of Ortigas, Philippines. Specializing in dedicated staffing, facilities, and managed operations, iSupport Worldwide serves fast-growing companies and small-to-medium-sized businesses across various industries globally. Offering clients access to top talent in Metro Manila, the company enables organizations to scale while achieving up to 75% cost savings with low attrition rates. By managing all administrative operations and providing secure facilities, iSupport Worldwide supports businesses in optimizing operational efficiency, quality, and profitability.
Role Description
We are seeking a highly experienced Senior Accounts Payable Specialist with extensive experience in end-to-end AP operations and U.S.-based accounting practices. The ideal candidate thrives in high-volume environments, demonstrates exceptional attention to detail, is highly tech-savvy, and communicates comfortably across multiple departments.
The role owns the entire AP lifecycle: invoice processing, vendor management, payments, reconciliations, and month-end close- while handling multi-currency transactions (CAD, GBP, EUR, USD) and large volumes of AP-related email communication. This role also includes accurate categorization of expenses for reimbursement and credit card transactions.
Qualifications
- Bachelor's degree in Accounting, Finance, or related field
- 5+ years of progressive experience in Accounts Payable or General Accounting (preferably senior role)
- Strong knowledge of U.S. GAAP and U.S.-based operations
- Advanced Microsoft Excel skills (VLOOKUP, Pivot Tables, SUMIFs)
- Proven ability to process high-volume AP transactions accurately
- Experience with ERP/AP platforms (Ramp, Bill.com, QuickBooks, NetSuite, or similar)
- Ability to handle multi-currency transactions (CAD, GBP, EUR, USD)
- High attention to detail, organization, and accuracy
Key Responsibilities
- Manage the full AP lifecyle: invoice intake, validation, approval routing, posting and payment.
- Process high volumes of invoices and transactions with strong accuracy and attention to detail.
- Review invoices for correct GL coding, cost center allocation, and payment terms.
- Set up new vendors and ensure proper documentation (W-9/W-8 forms, bank details, tax info).
- Reconcile vendor statements, investigate discrepancies, and follow up on missing or duplicate invoices.
- Work comfortably with other departments (Operations, Logistics, Marketing, etc.) for invoice approvals, coding, and issue resolution.
- Process multi-currency transactions (CAD, GBP, EUR, USD)
- Record external AP payments in ERP and Ramp platforms, including wires, PayPal, and checks.
- Review and verify Ramp card transactions and employee reimbursements, ensuring correct GL expense categorization.
- Manage bill pay via Ramp, overseeing the full execution process from setup to vendor payment.
- Support annual 1099 preparation and filing, ensuring compliance with IRS regulations.
- Send AP approval reminders to budget owners for timely payment processing.
- Perform bank reconciliations related to AP, ensuring all payment activity is accurately recorded and matched.
- Support month-end close activities, including AP accruals, accounts and bank reconciliations, and AP-related journal entries.
- Assist with audit preparation, internal control reviews, and compliance initiatives.
- Participate in process improvement and automation projects to enhance efficiency and accuracy.
- Stay up to date with emerging technologies and best practices in AP and accounting operations.
