Senior Accounting Manager

Job Title: Senior Accounting Manager Finance & Accounting Operations

Reports to: APGM / Head of FAO

Role Summary:

The Senior Accounting Manager will lead and manage the delivery of high-quality finance and accounting services for enterprise clients. This role focuses on operational excellence, compliance, process improvement, and people leadership across accounting, FP&A, and other finance functions. The Senior Accounting Manager ensures accurate, efficient, and compliant financial operations while supporting growth, transformation, and client satisfaction.

Key Responsibilities:

Operational Excellence & Service Delivery

• Oversee end-to-end accounting and finance operations, including Record-to-Report (R2R), Procure-to-Pay (P2P), Order-to-Cash (O2C), and FP&A processes.
• Ensure compliance with accounting standards (IFRS/US GAAP), regulatory requirements, and internal controls (SOX, audit readiness).
• Monitor operational performance, implement process improvements, and ensure adherence to client SLAs and quality standards.
• Lead capacity planning, resource management, and cost optimization within the accounting team.
• Manage escalation of critical client issues and drive timely resolution.

Strategic & Commercial Support

• Partner with senior leadership to support growth initiatives, service delivery enhancements, and operational strategy.
• Provide insights on accounting operations, process gaps, and opportunities for automation and efficiency improvement.
• Contribute to business development and client engagement by providing operational expertise and solution recommendations.

People & Culture

• Build, develop, and mentor a high-performing accounting team, fostering a culture of accountability, continuous improvement, and collaboration.
• Lead talent management initiatives including recruitment, retention, career development, and performance management.
• Promote cross-functional collaboration with internal stakeholders (Finance, HR, IT, and client teams).

Transformation & Innovation

• Drive process improvement initiatives and automation (RPA/AI/analytics) to increase efficiency and accuracy.
• Implement standardization, knowledge sharing, and best practices across the accounting operations.
• Support change management initiatives and adapt processes to evolving regulatory and client requirements.

Qualifications & Experience:

• Bachelor's degree in Accounting, Finance, or related field; CPA or equivalent professional qualification preferred.
• 812 years of progressive experience in accounting, finance operations, or shared services/outsourcing environments.
• Proven experience managing accounting teams, operational performance, and client delivery.
• Strong understanding of accounting processes, standards (IFRS/US GAAP), and internal controls.
• Demonstrated ability to drive process improvements, automation, and operational efficiency.
• Excellent analytical, problem-solving, and communication skills.
• Strong leadership and people management skills, with experience mentoring and developing teams.
• Client-focused mindset with the ability to manage relationships with senior stakeholders.
• MUST BE AMENABLE TO WORK ON NIGHT SHIFT/US HOURS

Success Metrics / KPIs:

• Accuracy and timeliness of financial reporting.
• Client satisfaction and SLA compliance.
• Team performance, employee engagement, and retention.
• Process improvement and automation initiatives implemented.
• Compliance and audit outcomes.