Senior Account Manager

About The Role

Senior Account Manager at Hepmil Philippines. You will manage key accounts, steer creative campaigns, and mobilize teams to achieve more, together. This role is perfect for a client-first, solutions-driven leader who thrives in fast-paced environments, embraces new ways of working, and empowers others to do the same.

Key Responsibilities

• Manage and grow key client accounts into long-term partnerships or retainers
• Serve as the internal voice of the client ensuring their objectives are reflected in campaign execution
• Drive client satisfaction, retention, and campaign success
• Lead the development and delivery of creator-led campaigns that are creative, relevant, and on-brand
• Elevate the quality of proposals by bringing strong creative instincts and platform fluency
• Co-create award-winning campaigns in partnership with clients and agencies
• Solve challenges proactively by fostering alignment between client expectations and internal delivery
• Act as a mentor and role model to junior team members, guiding them through client interactions, execution, and growth
• Set clear direction and lead by example to align the team on shared goals
• Foster a psychologically safe, people-first environment
  
  

About You

• 5+ years of experience in client/account management in digital media, influencer marketing, or creative campaigns
• Proven ability to manage high-value clients and mentor team members
• Strong creative sensibility and knowledge of what works in today's digital-first landscape
• Excellent communication, stakeholder management, and project leadership skills
• Experience with fast-paced timelines, cross-functional teams, and influencer/creator partnerships
• Strategic mindset with the ability to turn complexity into clarity
• A passion for people, process, and progress