Senior Account Manager - Events & Activations
- Posted 2 months ago
- Be among the first 10 applicants
Job Description
Key Responsibilities
- Serve as the primary point of contact for key clients across promotions, merchandising, and activations.
- Manage day-to-day client relationships and ensure high-quality campaign delivery
- Identify and drive account growth opportunities including repeat programs and expanded scopes
- Lead client meetings, proposals, pricing discussions, and performance reviews
- Drive new client acquisition through referrals, outreach, and pitch participation
- Build and manage a sales pipeline aligned with agency capacity and margins
- Work closely with operations and field teams to ensure smooth execution
- Resolve client or field issues quickly to protect relationships and delivery quality
- Support agency development through improved processes, pricing, and service offerings
- Contribute to hiring, mentoring, and future team leadership.
- Strong client retention and repeat business
- Consistent revenue growth from existing accounts
- New client wins aligned with agency capabilities
- High-quality execution across all campaigns
- Clients view the agency as a trusted long-term partner
- 5–10 years experience in promotions, merchandising, events, brand activations, or integrated marketing
- Proven background in account management and business development
- Strong client-facing, presentation, and negotiation skills
- Comfortable working in a small, hands-on agency environment
- Ability to balance sales, strategy, and execution
- Experience in a 360° or integrated agency
- Background working with retail, FMCG/CPG, or consumer brands
- Exposure to budgeting, pricing, and margin management
- Leadership or mentoring experience
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