Job Description
Requirements
Bachelor's degree in Marketing, Business, Communications, or related field.
Minimum of 3 years experience in account management within advertising.
Strong understanding of advertising principles, media channels, and digital marketing.
Excellent communication, negotiation, and interpersonal skills.
Proven ability to manage multiple projects and deadlines simultaneously.
Analytical mindset with proficiency in data analysis and reporting tools.
Experience with budgeting and financial management.
Ability to lead teams and collaborate across departments.
Creative problem-solving skills and adaptability.
Proficiency in CRM and project management software.
Responsibilities
Lead the strategic planning and execution of account management activities to meet business goals and client expectations
Plan budgets, allocate resources efficiently, and oversee financial performance of assigned accounts
Set clear goals and performance objectives for the account management team and ensure alignment with company targets
Provide regular feedback, mentorship, trainings, and guidance to junior and mid-level account staff to drive growth and performance
Conduct periodic performance evaluations using key metrics and identify areas for development or improvement
Act as the primary point of contact for key clients, ensuring strong relationships and open communication are maintained
Understand client business goals, challenges, and requirements to develop tailored solutions that deliver measurable value
Drive client satisfaction by ensuring timely and high-quality delivery of services, campaigns, and deliverables
Monitor the success and performance of campaigns, preparing regular reports and providing strategic recommendations for improvement
Proactively identify and pursue new business opportunities within existing accounts and through potential leads to meet sales goals
Collaborate cross-functionally with internal teams (creative, strategy, production) to ensure client needs are met and exceeded
Ensure proper submission of deliverables, assignment of work shift schedules and tasks and adherence to document submission protocols
Resolve client issues effectively, maintaining trust and long-term partnerships
Review reports and updates from account teams and communicate quarterly and annual progress to senior management and external stakeholders
Stay up to date with industry trends and client market landscapes to provide informed, forward-thinking advice
Uphold a
Other Details
Currently working in a hybrid setup (combination of remote and onsite work)
Flexible and available to report onsite at the Makati office as required
May be required to work on weekends, depending on internally agreed schedules
Open to attending in-person client meetings upon request
Willing to travel for out-of-town business events and engagement
Has a stable internet connection suitable for remote work
A minimum internet speed of 15 Mbps is preferred
Capable of handling both internal and external virtual meetings effectively
A company-issued laptop will be provided for official use
