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remoat teams

Senior Account Director (Advisory)

7-9 Years
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  • Posted 4 days ago
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Job Description

Read this first — the absolute prerequisite

We are extraordinarily specific about who we want to talk to. Most candidates will not fit. Please read the next paragraph carefully before reading the rest of the post.

You must have personally sold — or currently hold deep, active relationships with senior decision-makers who buy — large-scale BPO, managed services, headcount-based outsourcing, or human-intensive operational engagements at seven-figure-plus contract sizes. This is the kind of work where your client is paying for human teams executing operational work at volume: large outsourced support teams, data annotation programmes, managed back-office operations, customer service at scale, KPO, RPO, or any structure where headcount is the unit of value.

If you have spent your career selling enterprise SaaS, AI products, software platforms, or other product-led categories — and you do not have direct, current relationships with buyers of headcount-based outsourced services — this engagement is not for you, regardless of how strong your network may be elsewhere.

We are selling a tech-first solution into the BPO buyer market. We do not need someone who has sold tech. We need someone who has sold into the people who buy BPO services — and can bring that network to the table credibly.

If that describes you, read on.

About the client (the parts we can share)

Our client is a fast-scaling AI-augmented services company serving global enterprise clients in compliance-heavy categories — financial services, global data providers, and tech unicorns whose names you would recognise — and now expanding into adjacent verticals, with each new line of business targeting eight-figure scale and above.

The origin story is the differentiator. They did not start as a BPO that added AI. They started as a tech company — founded by startup veterans and now led by engineers, AI researchers, and product operators — and then layered in human teams where regulation, judgement, and output quality demanded it. The architecture is genuinely different. Other BPOs cannot replicate it because they were never built that way.

The team today reflects exactly this thesis:

  • Customer success and operations leadership from Google and senior global tech companies.
  • Engineering and AI talent from Turing and leading Silicon Valley AI companies.
  • Operations leaders from the largest BPOs in the world — people who actually ran enterprise back-office at scale and know precisely where the legacy model breaks.

This is not a startup hoping to figure out enterprise services. This is an AI-first operator scaling into a category most legacy players will not survive.

What this is

A confidential advisory engagement for a small group of senior commercial operators with the network described above.

You will be paid a monthly retainer for active engagement and warm introductions, a per-meeting fee for qualified meetings you facilitate with senior decision-makers who have authority over seven-figure outsourced services spend, and meaningful commission on deals that close end-to-end where you have been involved in the cycle. The specific structure is calibrated to the strength of your network, the depth of your involvement, and the outcomes you bring.

This is structured as an independent engagement. You operate with autonomy and are compensated on outcomes — meetings booked, deals influenced, deals closed.

We are deliberately not closing the door on what this could become over time. Several of the relationships we build through this engagement will compound into something larger — a senior commercial seat, an executive role, deeper participation in a specific line of business, or a long-term partnership with the company. We will not promise any of those things upfront. We will tell you what is true: we are looking for people we want to be in business with for years, and the engagement is designed to make that possible.

If you are looking purely for salaried employment, the structure here may not satisfy you in its current form. If you are looking for a serious commercial opportunity that compensates you for the network you have built — and that may compound into something more substantial — read on.

Qualifying criteria (non-negotiable)

We will not progress conversations that fail any of the following:

  1. You have sold — or hold direct, current relationships with the people who buy — headcount-based BPO, managed services, or outsourced operations engagements at seven-figure-plus contract sizes. Working, active relationships only. Not LinkedIn connections from three years ago. This is the absolute prerequisite. Everything below refines it.
  2. Seven-figure deal experience. You have personally been in the room — not adjacent to it — for enterprise contracts at $1M+ ACV. You can describe the negotiation, the procurement process, and the reason it closed.
  3. End-to-end ownership. You have run a deal cycle from initiation through signature. You did not hand off after qualification, and you did not only close the last 10%. You owned the arc.
  4. Pain-point fluency. You can articulate, unprompted, where outsourced services models break at the senior buyer level — the headcount math that no longer survives AI, the gap between what an MSA promises and what year two actually delivers, and what enterprise buyers really want when they say they want AI, but with quality.
  5. You can open doors. This is the prerequisite to commercial outcomes. Everything else refines it.

Who tends to fit

You bring a network of senior decision-makers at companies who buy headcount-based BPO services, managed services, data annotation programmes, or large outsourced operations. You have personally closed seven-figure-plus deals in this category. You understand the buyer's world from the inside — the procurement gauntlet, the headcount math, the difference between what an MSA promises and what year two delivers.

You have spent your career inside the BPO and enterprise services world. You understand exactly where the legacy model is being repriced. And you would be excited to bring something AI-first to the relationships you have built over years.

We are not interested in: career-junior salespeople, lead-generation agencies, list resellers, or anyone whose enterprise network sits primarily in SaaS, software platforms, or other product-led categories that are not tied to outsourced services buyers.

How we evaluate

Application is via a short two-stage process — a written intake form about your experience, which will be personally by the client's leadership.

If you clear both stages, you'll move through a sequence of interviews — beginning with a senior partnerships lead or operations manager, followed by the Chief of Staff or the CEO directly. Strong candidates are typically through the entire process inside two weeks.

A formal CV is welcome but not required. We evaluate based on the application itself and your LinkedIn.

One final note

We are deliberately small in how many advisors we bring into this engagement. We are not building a referral programme that scales to hundreds. We are looking for a specific tier of operator whose individual networks materially move the commercial needle — and we treat them accordingly.

If that is you, we want to hear from you.

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Job ID: 147572811