Identify the drivers of key operational issues across different seller types
Work with sellers to diagnose seller-related operational challenges and develop improvement plans
Revamp internal Shopee processes that hinder sellers from good operational performance
Evaluate local and regional policies to address challenges and create new ones where needed
Create incentives and penalties to best drive improved seller performance
Design education strategies across multiple seller channels to drive seller behavior
Assess competitor platforms operations processes and continuously adapt for Shopee sellers
Collaborate with regional operations to develop seller management tools for local sellers
Work with cross functional teams to program manage seller-impacting projects
Knowledge And Skills
Highly analytical, quantitative background; Strong problem solving skills with the ability to draw insights from large data sets and design practical and scalable solutions
Strong sense of ownership; self-motivated, proactive in learning and able to work under pressure
Excellent verbal and written communication skills; strong slide-making skills required, with the ability to synthesize information for executive-level audiences
Able to act upon constructive feedback and handle high stress situations
Requirements
Highly analytical, quantitative background; Strong problem solving skills with the ability to draw insights from large data sets and design practical and scalable solutions
Excellent verbal and written communication skills; strong slide-making skills required, with the ability to synthesize information for executive-level audiences
Work with sellers to diagnose seller-related operational challenges and develop improvement plans
Design education strategies across multiple seller channels to drive seller behavior
Assess competitor platforms operations processes and continuously adapt for Shopee sellers
