Responsible for overseeing the security operations command center, electronic security systems, and site emergency management.
Primary duties include but are not limited to:
- Managing electronic security systems (ESS) including installation, preventive and corrective maintenance, and badge printing, while providing 24/7 oversight across all Carelon Philippines sites.
- Conducting investigative reviews of incidents through the ESS. Sorting, receiving, and responding to emergency and non-emergency calls from employees and non-employees via the security hotline.
- Leading evacuations if needed during emergencies and handling external communications with local authorities and hospitals.
- Identifying, analyzing and reporting all incidents of onsite emergencies and business continuity plan activations through text blasts, email blasts, and the PA system.
- Conducts research and must be decisive on whether a situation presents a threat to company assets based on information available.
- Monitoring weather, news, or events that could potentially impact the company, notifying stakeholders and Global Security and Safety PH, and generating reminders, newsletters, and reports (weekly, monthly, quarterly, and annual).
- Collaborating with the Global Security Operations Center monthly to ensure updates and alignment with Elevance Health standards.
- Create solutions thru crafting of policies applicable in all sites.
- Manages the Command Center, Badging, and Front Desk Officers in all sites.
- Conducting regular meetings, technology transfer, and refresher trainings for all Command Center, Badging, and Front Desk Officers in all sites.
- Hiring, training, coaching, counseling, and evaluating the performance of direct reports.
- Predominantly onsite role.
- Must be flexible and willing to work on shifting schedules, including nights/weekends/holidays as needed.
*This ad is for external candidates only. Carelon associates can apply through our internal channel.
