Security Operations Lead (Associate Director)

Security Operations Leadership: Experience leading SOC or MDR operations with accountability for outcomes, not just activity. Expected level: Expert: runs services at scale; sets operational standards; leads under pressure.

Service Management and SLA Discipline: Ability to operate to defined outcomes, SLAs, and governance cadence, with transparent reporting and issue management. Expected level: Advanced: builds predictable operations; prevents drift and unmanaged commitments.

Incident Management and Escalation: Strong capability in incident coordination, escalation management, and crisis decision-making. Expected level: Expert: calm under pressure; makes clear calls; drives resolution.

Detection Engineering and Continuous Improvement: Understanding of how to improve signal quality: tuning, coverage, false-positive reduction, and evidence-based improvement. Expected level: Advanced: drives measurable improvement; partners with engineering and architecture.

SIEM, SOAR, and Operational Tooling: Working mastery of operational platforms and the governance required to operate them safely and effectively. Expected level: Advanced: assures platform operations; drives automation and reliability.

Threat Intelligence and Hunting: Ability to incorporate threat context and proactive hunting into operational improvement. Expected level: Advanced: improves relevance of detections and prioritisation.

Operational Governance and Risk: Ability to define and enforce operational boundaries, shared responsibility, and control evidence. Expected level: Advanced: prevents scope creep; protects trust and contractual clarity.

People Leadership in 24x7 Environments: Experience building shift-based organisations with strong coaching, performance management, and retention. Expected level: Advanced: builds resilience and leadership depth.

Stakeholder Leadership: Ability to coordinate across member firms, clients, and global leaders with transparency and clarity. Expected level: Advanced: trusted communicator; escalates early; protects credibility.

Minimum Qualifications

• Bachelor's degree in Information Security, IT, or related discipline, or equivalent professional experience.
• Typically 10 to 14 years of relevant experience in security operations, SOC, or MDR leadership roles.
• Certifications preferred: CISSP, GCIA, GCIH, or equivalent.