Company – Our client is a leading managed cybersecurity services provider that helps organizations detect, investigate, and respond to advanced cyber threats. Their team delivers mission-critical security operations, incident response, and threat intelligence services to organizations across multiple industries.
Job Title – Level 2 MDR Analyst (2 Openings)
Location – Remote in Philippines
- One opening: 1:00 PM – 9:00 PM EST
- One opening: 8:00 AM – 5:00 PM EST
Role Type – 12-Month Contract
Start Date - ASAP
Must Have Skills:
- Strong security alert investigation methodology with the ability to clearly explain each step of the investigation process.
- Experience analyzing and correlating endpoint, log, and contextual data to determine the full scope of security events.
- Proven ability to distinguish false positives from legitimate threats using evidence-based decision making.
- Hands-on experience investigating security alerts in a SOC or Managed Detection & Response (MDR) environment.
- Excellent written and verbal communication skills with the ability to explain findings and business impact in clear, non-technical language.
- Ability to work independently while managing multiple investigations in a fast-paced security operations environment.
Responsibilities and Job Details:
- Investigate and triage security alerts to determine severity, impact, and appropriate response actions.
- Correlate data from multiple security tools, endpoint telemetry, and system logs to identify malicious activity.
- Differentiate legitimate threats from false positives using sound analytical judgment.
- Document investigation findings, evidence, and recommendations in a clear and concise manner.
- Communicate security incidents and findings to internal stakeholders in plain language.
- Escalate confirmed threats according to established incident response procedures.
- Collaborate with security team members to improve detection quality and investigation processes.
- Continuously monitor security events while maintaining high investigation accuracy and quality.
- Work independently within assigned shift coverage to support 24/7 MDR operations.
