About the Role: The Section Manager – General Affairs is responsible for overseeing administrative and support functions that ensure smooth store operations. This includes managing facilities, utilities, supplies, and general services while coordinating with internal departments and external vendors to maintain efficiency, compliance, and a safe working environment.
Responsibilities:
Administrative & Support Services
- Supervise general affairs operations including office supplies, utilities, and store facilities.
- Ensure timely procurement and replenishment of consumables and administrative materials.
- Manage contracts and service agreements with vendors and suppliers.
Facilities & Maintenance
- Oversee maintenance of store premises, equipment, and utilities.
- Coordinate with service providers for repairs, cleaning, and preventive maintenance.
- Ensure compliance with safety and environmental standards.
Compliance & Documentation
- Maintain accurate records of contracts, permits, and licenses.
- Ensure compliance with company policies and government regulations.
- Support audits and inspections related to general affairs.
Staff Supervision & Coordination
- Lead and train general affairs staff to ensure efficiency and productivity.
- Assign tasks, schedule shifts, and monitor performance.
- Provide coaching and feedback to improve service delivery.
Communication & Liaison
- Act as liaison between store management and external service providers.
- Coordinate with other store sections to support operational needs.
- Facilitate communication of policies, updates, and procedures.
Qualifications:
- Bachelor's degree in Business Administration, Management, or related field.
- Minimum 3–5 years of experience in general affairs, administration, or facilities management.
- Strong knowledge of procurement, facilities maintenance, and compliance standards.
- Excellent organizational, communication, and leadership skills.
- Ability to manage multiple priorities and work under pressure.
- Customer service orientation with problem-solving abilities.
Required Skills:
- Strong knowledge of procurement, facilities maintenance, and compliance standards.
- Excellent organizational, communication, and leadership skills.
- Ability to manage multiple priorities and work under pressure.
- Customer service orientation with problem-solving abilities.
Preferred Skills:
- Experience in general affairs, administration, or facilities management.
