Seating Capacity Analyst / Specialist
Position Summary
The Seating Capacity Analyst/Specialist serves as the primary point of contact for all seating capacity-related concerns across TP sites. This role is responsible for ensuring accurate seat allocation, optimizing space utilization, and supporting business requirements through effective capacity planning and collaboration with cross-functional teams.
Key Responsibilities
- Serve as the main point of contact for all seating capacity concerns and inquiries across TP sites.
- Oversee and ensure the accuracy of allocated seat capacity for all projects and accounts.
- Manage and maintain seating capacity reports, including Web View Floor Plans and PH PBI Capacity Reports, ensuring data accuracy and timely updates.
- Conduct regular audits of seating allocation and capacity utilization to identify gaps, risks, and opportunities for improvement.
- Collaborate with cross-functional teams, including Account Management, Workforce Management, Finance, Facilities, Security, IT, and Project Management, to ensure seating arrangements comply with client requirements and local government regulations.
- Provide site and seating recommendations for farming projects, expansions, and potential new client requirements.
- Support capacity planning initiatives by analyzing available spaces and recommending optimal seat utilization strategies.
- Identify opportunities for cost savings through effective seat management and space optimization.
- Ensure seating capacity plans align with operational needs, compliance standards, and business growth requirements.
Qualifications and Skills
- Bachelor's degree in Business Administration, Operations Management, Facilities Management, or related field preferred.
- Experience in capacity planning, workforce management, facilities coordination, or operations support is an advantage.
- Strong analytical and problem-solving skills with the ability to manage large data sets.
- Proficient in reporting tools and data visualization platforms (experience with Power BI is preferred).
- Strong attention to detail with excellent organizational skills.
- Ability to collaborate effectively with multiple stakeholders and cross-functional teams.
- Good communication and presentation skills.
- Proficient in Microsoft Excel and other productivity tools.
- Ability to manage multiple priorities in a fast-paced environment.
Key Competencies
- Data Analysis and Reporting
- Capacity Planning and Optimization
- Stakeholder Management
- Process Improvement
- Attention to Detail
- Strategic Problem Solving
- Collaboration and Communication
