Seasonal Customer Service Representative

Job description:

As a Seasonal Frontline Support Representative for Dental Account, you'll be the first point of contact for patients, providing support across phone, email, and chat. If you're a skilled communicator with a passion for helping people, we want you on our team.

Job Type: Seasonal / Temporary

Responsibilities:

• Answer patient inquiries about appointments, dental services, and general assistance.
• Assist with scheduling, payments, treatment plans, and account issues.
• Resolve patient concerns efficiently using Western Dental systems and CRM tools.
• Coordinate with dental offices and other teams for complex cases.
• Document interactions and feedback accurately.
• Stay informed on services, policies, and industry updates.

Qualifications:

• 6 months to 1+ years of experience in customer service, appointment setting, Healthcare or a related field.
• Excellent written and verbal communication skills.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and manage multiple inquiries at once.
• Experience with CRM tools and comfort with learning new technologies.
• Passion for delivering exceptional customer service.

How to Apply:

• If you're ready to bring a smile to our patients faces and support our team during this season, apply today! Please submit your resume to [Confidential Information]