Advance Agile Delivery Across a Global Outsourcing Organization
At Emapta, we're redefining what it means to build a global career. As a recognized outsourcing and offshoring partner, we connect exceptional talent with established companies worldwide-without compromising culture, growth, or employee experience. Here, you're more than part of a team-you're part of a people-first organization that values innovation, collaboration, and impact. Build a meaningful career where your contributions make a difference worldwide.
Job Description
Purposeful leadership can transform how teams collaborate, adapt, and deliver meaningful business outcomes. The Scrum Master drives this transformation by building Agile capability, improving delivery performance, and aligning stakeholders across Emapta. Enjoy direct exposure to international teams, opportunities to influence organizational success, and a long-term global career where top 1% talent receives the development, support, and recognition needed to thrive.
Snapshot
- Employment Type: Full-time
- Work Setup: Hybrid, Makati
- Shift: Day Shift, Weekends Off
Benefits
- Competitive Salary Package
- Day Shift schedule
- Hybrid work arrangement
- HMO coverage with free dependent upon regularization
- Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Qualifications
Educational Background
- Bachelor's degree in Computer Science, Information Technology, Business, Management, or a related field is preferred
Experience
- At least 3-5 years of experience in Agile or Scrum environments, including demonstrated experience as a Scrum Master
- Proven ability to facilitate Agile delivery across cross-functional teams
- Demonstrated experience managing complex impediments, dependencies, risks, and delivery challenges
- Skilled in coaching teams and stakeholders on Agile principles and continuous improvement
- Effective collaboration with Product Owners, Engineering teams, Product Managers, and business stakeholders
Skills and Knowledge
- Strong knowledge of Scrum principles, Agile methodologies, ceremonies, and best practices
- Proficiency in facilitating sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog refinement, and other Agile activities
- Solid understanding of product development and the software delivery lifecycle
- Proficiency in Agile and project management tools such as Jira, Confluence, Azure DevOps, or equivalent platforms
- Strong understanding of Agile metrics, team performance, velocity, capacity, and delivery tracking
Responsibilities
Agile Coaching and Facilitation
- Educate and coach Scrum Teams and stakeholders on Agile principles, the Scrum framework, and established best practices
- Facilitate sprint planning, daily stand-ups, sprint reviews, sprint retrospectives, and other Scrum events while ensuring effective team collaboration and communication
People Leadership
- Remove technical, organizational, and interpersonal impediments that hinder team progress
- Foster a safe, supportive, and transparent environment that empowers team members to self-organize, make decisions, and improve continuously
- Develop high-performing, self-organizing teams by identifying skills gaps, promoting knowledge sharing, and facilitating team-building activities
- Address and resolve conflicts within Scrum Teams while fostering a culture of trust, respect, and collaboration
- Ensure Scrum Teams comply with organizational policies, standards, guidelines, and applicable industry regulations throughout the project lifecycle
- Promote adherence to Agile and Scrum principles across teams and the organization while contributing to a robust Agile governance framework
Stakeholder Management
- Collaborate with stakeholders to communicate technological innovations and initiatives, identify concerns, develop relevant solutions, track progress, and drive activities to completion
- Protect Scrum Teams from external interruptions and distractions, enabling them to focus on delivering high-quality work during each sprint
- Manage stakeholder expectations and ensure understanding of the Scrum process and the team's commitment to incremental value delivery
- Promote continuous learning and improvement by facilitating regular retrospectives and encouraging team members to share ideas, feedback, and lessons learned
- Identify and implement process improvements that strengthen Agile practices and overall team performance
Collaboration and Communication
- Foster open communication and collaboration within Scrum Teams and between teams and stakeholders, ensuring alignment on project goals and priorities
- Serve as a bridge between Scrum Teams and other Emapta roles, including Product Owners, Project Managers, and senior leaders, to enable seamless collaboration and information flow
Project Management
- Define project scope, timelines, resource allocation, success measures, and reporting requirements for each project
- Manage project budgets and expenses
- Collaborate with internal and external stakeholders to gather project requirements
- Ensure team compliance with Scrum and Agile methodologies, standards, and best practices
Metrics and Reporting
- Track and monitor key Agile metrics, including velocity, sprint burndown, and team capacity, to assess progress and identify improvement opportunities
- Communicate team progress, impediments, and achievements to stakeholders, ensuring transparency and visibility into the team's work
Other Responsibilities
- Perform administrative, non-administrative, and other duties assigned by authorized company representatives through written or verbal instructions
Join Emapta, recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.
Be part of a team that showcases Filipino excellence to the world. With over 30 offices across 11 countries and 1,200+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.
At Emapta, you're not just joining a company-you're becoming part of a thriving community of 12,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.
We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire.
Tim Vorbach, CEO
#EmaptaEra
