Scrum Master

CHAMP Cargosystems provides the most comprehensive range of integrated IT solutions and distribution services for the air cargo transport chain. The portfolio spans core management systems, messaging services, and eCargo solutions. These include applications to meet customs and security requirements, quality optimization as well as e-freight and mobility needs. The products and services are well known under the Cargospot and Traxon brands.

The company serves over 200 airlines and GSAs, and links these with some 3,000 forwarders and GHAs worldwide. CHAMP's solutions help its customers and their clients adapt to critical and continuous changes in air transport logistics to meet global trade demands.

CHAMP Cargosystems is headquartered in Luxembourg and operates offices in London, Zurich, Frankfurt, Manila, Singapore and Atlanta.

We are currently looking for Scrum Master to join our team. You will be accountable for working hand in hand with talented developers, quality engineers, web designers, scrum masters and product managers, all of them fully dedicated to one single objective: delivering the best of breed software solution for our worldwide customer base. You will be requested to contribute to many technical discussions, to come with innovative design ideas, and show a clear ability to deliver the feasible ones.

Responsibilities:

• Ensure that SCRUM principles are understood, respected and maximized by the team and product owner, to deliver on the agreed team commitments.
• Ensure that the team's actions are always aligned with the acceptance criteria and project goals and timelines.
• On quality of input, work closely with the product owners and team leads in ensuring the items in the product backlog are in READY state.
• On quality of output, ensure that the team respects the definition of DONE.
• Monitor sprint charts (burn down, cumulative etc.) and produce reports/documentations and ensure that team product owners and other stakeholders are aware of the current state of sprint/project/delivery as a whole.
• Ensure day to day commitments are aligned towards the sprint goal, impediments are actioned in a timely manner and risks are identified and mitigated accordingly.
• Coaches and challenges both the team and Product Owner to discuss and align on the priorities and scope of work to meet the delivery/release date.
• Minimize errors by taking an organized approach to work assignments.
• Help the team identify conflicting priorities and escalates issues that cannot be resolved quickly.
• Facilitate all Scrum ceremonies - Make all time boxes respected with the goal of making the team responsible for all Scrum ceremonies.
• Gather requirements and breakdown into user stories – Coaching the Product Owner and the development team to have mastery in creating product backlog items.
• Support the team during sprint planning in creating valuable tasks that will set the backlog item status to DONE.
• Formulate creative questions that will make the team more intuitive during sprint planning, product backlog grooming.
• Keep team capacity updated.
• Initiate discussions and coach the team how to do the discussion with product owner in case an item in the sprint is at risk.
• Monitor team velocity and motivate the team to constantly increase its velocity.
• Provide feedback to team leaders and release delivery managers on team member performance during evaluations.
• Always challenge the product owner to improve product backlog contents quality by breaking them into more manageable items.
• Always challenge the team to organize and to keep improving their skills and apply it toward more agile mind-set and way of working.

Knowledge, Skills and Abilities:

• Experience with test-driven development (TDD) practices.
• Capable of working in a pressured environment.
• Good analytical skills, with a practical approach to problem-solving and a consensus builder.
• A strong motivator, communicator and negotiator.
• Fluent in English (spoken, written) is mandatory; other languages will be considered as assets.

Education and Experience:

• Bachelor's Degree in Information Technology, Computer Science, Computer Engineering or Equivalent
• At least 1 year experience as a Scrum Master
• At least 5 years working experience

Security: the successful candidate will have to comply with CHAMP Security Requirements (including but not limited to CHAMP's IT Security Policies, especially the ISMS Policy and the Acceptable Use Policy, mandatory courses, confidentiality and data protection, use of company assets, and incident reporting).

CHAMP Cargosystems is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, ethnic background, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Please note that any personal data that you submit along with your application will be processed by CHAMP and may be processed by any of its global entities as necessary. These data will be treated in strict compliance with the applicable data protection legislation (i.e. the Law of 2 August 2002 on the protection of individuals with regard to the processing of personal data, as amended, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, - the GDPR -, which entered into force on 25 May 2018, as well as any other subsequent regulation).Please follow the link to the CHAMP Candidates Privacy Notice for further information.