Scheduling & Workforce Coordinator

We are looking for a highly organized and proactive Scheduling & Workforce Coordinator to manage the day-to-day scheduling and workforce coordination of allied health professionals across Residential Aged Care services.

You will coordinate clinician rosters, availability, leave, backfill, and short-notice changes while serving as a key point of contact for allied health professionals. The role is suited to someone with strong scheduling, rostering, workforce coordination, or healthcare operations experience who can work proactively in a fast-paced environment.

Key Responsibilities

• Manage day-to-day clinician scheduling and rostering based on service requirements, availability, contracted hours, and operational priorities.
• Monitor rosters to identify gaps, conflicts, leave requirements, and coverage risks, and resolve issues proactively.
• Manage planned and unplanned leave, sick calls, and backfill requirements to maintain service continuity.
• Maintain visibility of clinician availability and help keep the casual workforce pool engaged for coverage.
• Act as a key point of contact for allied health professionals regarding rosters, availability, leave, and scheduling changes.
• Communicate effectively with clinicians, Operations, Clinical teams, and other stakeholders.
• Monitor workforce capacity, contracted hours, utilization, and unfilled services.
• Prepare scheduling and workforce reports and maintain accurate workforce records.
• Maintain scheduling information across Deputy, Monday.com, and Outlook and resolve system discrepancies.
• Identify opportunities to improve scheduling processes, workforce efficiency, and reduce manual administration.

Requirements

Essential:

• Experience in scheduling, rostering, workforce coordination, or a similar operational role.
• Strong organizational, time management, and problem-solving skills.
• Excellent attention to detail and accuracy.
• Ability to manage competing priorities and respond to urgent or last-minute changes.
• Strong written and verbal English communication skills.
• Ability to work independently and proactively resolve issues.
• Experience with scheduling, rostering, or workforce management systems.
• Strong Microsoft Office skills, particularly Outlook and Excel.

Highly Desirable:

• Experience in healthcare, allied health, aged care, disability, or community services.
• Experience working directly with healthcare/allied health professionals.
• Aged care or home care rostering experience, particularly high-volume rostering.
• Experience with Deputy, Monday.com, Salesforce, or similar systems.
• Experience working across multiple sites.
• Certificate IV, Diploma, or tertiary qualification in Business Administration, Health Administration, Operations, or a related field.

Ideal Candidate

We are looking for someone who is highly organized, proactive, detail-oriented, responsive, and solutions-focused, with strong stakeholder communication skills and the ability to manage multiple priorities in a fast-paced environment.

Perks & Benefits

• Work From Home
• Independent Contractor set-up
• HMO Coverage on day 1 + other benefits
• Work-Life Balance – Remote environment designed to support flexibility and productivity
• Career Growth – Opportunity to develop your career within a growing healthcare organization