SAP Senior IT Analyst (Work From Home | Night Shift)

The Senior IT Business Analyst (SAP & EDI) is responsible in supporting and enhancing enterprise systems by managing SAP integrations, EDI/API data flows, and reporting solutions. The role ensures system reliability, data accuracy, and seamless integration across internal systems and external partners.

Job Description

• Supports and maintains SAP ECC integrations and connected systems, ensuring system stability and data accuracy.

• Manages EDI and API integrations (ANSI X12, EDIFACT, RESTful APIs), including message mapping, transformation, and validation.

• Monitors end-to-end data flows across systems and partners, identifies issues, and resolves integration errors in a timely manner.

• Performs root cause analysis on integration and system issues and implements corrective and preventive actions.

• Collaborates with internal teams and external partners to support data exchange, onboarding, and system enhancements.

• Translates business requirements into technical specifications, test plans, and integration documentation.

• Supports SAP-related processes, including configuration updates, issue resolution, and coordination with functional teams (e.g., FI/CO).

• Develops and maintains automated monitoring, alerts, and reporting processes to improve system reliability and performance.

• Creates and maintains technical documentation, runbooks, and support procedures for integrations and SAP systems.

• Supports reporting requirements using SSRS and SQL Server, including data extraction, report generation, and analysis.

• Assists with system testing, deployment, and release activities to ensure successful implementation of changes.

• Ensures compliance with data security, governance, and integration standards.

• Participates in continuous improvement initiatives to enhance system performance, scalability, and data quality.

Qualifications

• Minimum of three (3) years of experience in SAP support, EDI/API integrations, or IT Business Analyst roles. • Experience working with SAP ECC or similar ERP systems.

• Experience with EDI standards (ANSI X12, EDIFACT) and API integrations.

• Experience with SQL Server and/or SSRS reporting.

• Demonstrates strong knowledge of SAP ECC support and integration processes.

• Applies experience in EDI and API integrations, including data mapping and transformation (XML, JSON, XSLT).

• Performs troubleshooting, root cause analysis, and issue resolution across systems and integrations.

• Demonstrates working knowledge of SQL Server and SSRS for reporting and data analysis.

• Manages multiple priorities in a fast-paced environment with minimal supervision.

• Maintains strong attention to detail, data accuracy, and process discipline.

• Collaborates effectively across cross-functional teams.

• Clear and coherent both written and verbal communication skills in English, to effectively communicate with technical teams, business stakeholders, and external partners.