Company Description
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 37 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Job Description
We are looking for an experienced BPE Commerce Functional Consultant with a strong Order-to-Cash (O2C) background to lead and support end-to-end BPE Commerce implementations. The role involves close collaboration with business stakeholders, technical teams, and integration partners to deliver scalable, customer-centric commerce solutions integrated with SAP S/4HANA and related systems.
Responsibilities:
- Participate in end-to-end BPE Commerce implementation projects, supporting all phases including requirement gathering, solution design, configuration, testing, training, UAT, data migration, and go-live support.
- Lead and contribute to O2C processes in BPE Commerce including product catalog, pricing, promotions, customer management, cart, checkout, order management, returns, and refunds.
- Drive functional design and solution workshops with business stakeholders to translate business requirements into BPE Commerce solutions.
- Work closely with SAP SD / S/4HANA teams to ensure seamless Commerce-to-SAP integration for order creation, billing, delivery, and invoicing.
- Establish strong credibility and act as a trusted advisor to client stakeholders across business and IT teams.
- Review and validate Functional Requirement Specifications (FRS), solution designs, and functional configuration documents.
- Provide functional guidance on BPE Commerce capabilities, best practices, and solution quality across projects.
- Support issue analysis and resolution by leveraging functional knowledge of O2C flows and integrations.
- Collaborate effectively with distributed teams including technical developers, integration teams, and offshore/onshore stakeholders.
- Analyze and resolve complex business and system issues under tight timelines and project pressure.
Qualifications
- 8+ years of overall experience with strong exposure to BPE Commerce (SAP Commerce Cloud) or equivalent commerce platforms, with deep O2C functional knowledge.
- Proven experience in at least one end-to-end BPE Commerce implementation.
- Strong understanding of O2C processes including pricing, promotions, order orchestration, returns, refunds, and customer lifecycle.
- Hands-on experience with CommerceSAP S/4HANA (SD) integrations.
- Good understanding of integration touchpoints with SAP SD, FI, logistics, and external systems.
- Experience leading functional solution design and client discussions.
- Strong analytical, problem-solving, and communication skills.
- Ability to manage multiple priorities and work flexibly to meet aggressive project deadlines.
- Experience in B2B / B2C commerce scenarios and retail processes will be an added advantage.
