Is this your next challenge as SAP FICO Lead
Join our dynamic team as an SAP FICO Lead and drive impactful finance transformation initiatives. You'll lead application support, manage change requests, and collaborate with cross-functional teams to deliver SAP FICO solutions across GL, AP, AR, FA, Bank Accounting, Controlling, and integrations with MM and SD. We're looking for a proactive leader with strong stakeholder engagement, audit compliance experience, and a passion for team enablement. On-call support required. Ready to make a difference Apply now!
The challenge is to:
Application Maintenance Support:
- Part of the level 2 SAP support team
- Incident handling, interface monitoring, and break fix support as per business requirement based on Group design applications
- Issue analysis, troubleshooting, customization (if any)
- Isolation and issue resolution for low, medium, to high complex tickets
- Work closely with other teams such as developers and technical engineers for the
- resolution of identified issues
- Work closely with key Finance members and process owners for SAP FICO support
- Service Request fulfillment based on Service Catalogue and ad hoc business requests
- Supports system maintenance tasks in coordination with technical teams
- Monitors application performance, obtain performance statistics and alert teams to
- make recommendations for improvement
- Interact with level 1 support and Service Management teams
- Handle tickets via ticketing tool and follow processes as provided by Service Management team
- Handle tasks for continuous improvement and follow process for audit compliance
Change Requests and Projects:
- Handle enhancement requests and projects raised by Group Finance
- Design solution and build for customer requirements in SAP FICO
- Perform system configurations and program design
- Perform unit testing, system integration testing, regression testing, user acceptance training support, and hyper-care support
- Perform documentations for Functional Design, Configuration, and other Change Management requirements
- Perform POC and estimation of mandays for new Change Requests/Projects
- Effectively collaborate with key stakeholders and business users to deliver Change requirements
- Create test scripts and training materials for business users
- Present Changes/Projects in the Change Approval Board
Problem Management:
- Handle Problem Records and follow Problem Management process
- Perform root cause analysis for top priority tickets and provide permanent solution
- Attend bridge call for P1 incidents and provide updates on the status of the investigation
Do you have experience in
- Graduate of any IT related course
- Solid 7-12 years relevant working experience
- Act as SAP FICO Technical Lead. Proficient understanding in SAP area is essential:
- SAP FICO General Ledger
- SAP FICO Accounts Payable
- SAP FICO Accounts Receivable
- SAP FICO Fixed Asset
- SAP FICO Bank Accounting
- SAP Controlling: Cost Center, Profit Center, Internal Orders, WBS
- SAP FICO integrations to non-SAP systems
- SAP integrations to MM (P2P), SD (OTC), and Vistex
- SAP Retail Finance
- Hands on CR governance (FSD/config/transport), UAT leadership, and audit/compliance familiarity.
- Stakeholder leadership across Finance, IT, and markets; clear, structured communication.
- Enablement mindset to drive key initiatives and team member development
- Experience in overseeing team members
- Knowledgeable in computer concepts and functionalities
- Proficient in Microsoft Office and other related MS apps
- Knowledgeable and understands computer concepts in Windows
- Knowledgeable and understands computer concepts in UNIX/LINUX
- Amenable for on-call (rotational) for off-hour support
If you have the right skills and experience, this is an opportunity to build your career with Asia's leading retailer.
DFI Retail Group is an equal opportunity employer and responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.
To find out more about Our Businesses and Our People, please visit our website: https://www.DFIretailgroup.com
