SAP FI/JVA Production Support Consultant

We are seeking a skilled SAP FI/JVA Production Support Consultant to maintain, troubleshoot, and optimize our financial and Joint Venture Accounting systems. In this role, you will be the primary point of contact for day-to-day production incidents, ensuring system stability, and supporting critical financial period-end closing activities. You will collaborate closely with cross-functional technical teams to deliver permanent solutions, implement minor configuration changes, and support continuous improvement initiatives within established SLA commitments.

Responsibilities:

Incident Management & Production Support

• Analyze, troubleshoot, and resolve SAP FI and JVA production incidents efficiently.
• Provide day-to-day production support strictly adhering to SLA commitments.
• Support critical business processes and prioritize incidents based on business impact.
• Participate in on-call support rotations as required by the business.

Problem Management & Optimization

• Perform root cause analysis for recurring issues and recommend permanent structural solutions.
• Monitor interfaces, batch jobs, workflows, and data replication affecting FI/JVA processes.
• Monitor application health and proactively address potential system or data performance issues.
• Track and report support metrics, trends, and continuous service improvements.

System Configuration & Enhancements

• Evaluate and implement approved system configuration changes.
• Support minor enhancements and ongoing continuous improvement initiatives.
• Prepare functional specifications for complex development and customization requirements.
• Perform system testing and validation for all implemented changes, patches, and fixes.

Collaboration & Documentation

• Coordinate with SAP Basis, ABAP, Integration, and Security teams for comprehensive issue resolution.
• Support financial close activities during month-end, quarter-end, and year-end cycles.
• Update process documentation routinely and create comprehensive knowledge base articles.

Qualifications & Requirements:

• Education: Bachelor's degree in Information Technology, Computer Science, Finance, Accounting, or a related field.
• Experience: Minimum of 3–5 years of hands-on experience supporting SAP FI (Financial Accounting) and JVA (Joint Venture Accounting) modules in a production support environment.
• Technical Skills: Strong understanding of SAP FI sub-modules (GL, AP, AR, AA), JVA processes (cutback, billing, equity groups), batch job monitoring, and interface protocols.
• Soft Skills: Excellent analytical, problem-solving, communication, and prioritization skills under tight deadlines.